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Forum Posts

Can't log in

I'm abroad and can't log in. I've had a text saying I've used half my data, but my data is switched off, so not possible.

lc1234 by Level 1: Joiner
  • 286 Views
  • 1 replies
  • 0 kudos

Fraudulent calls and emails

Hi, since my number was moved from Virgin to O2, I have been receiving a large amount of calls from various numbers, trying to get access to my account details. Today I also received an email from news@o2-email.co.uk claiming there’s an issue with my...

Lobi by Level 1: Joiner
  • 1381 Views
  • 5 replies
  • 0 kudos

Not allowed to use my o2 app

I am unable to long into my o2 app.I am also having issues with upgrading my phone early because “there are changes” on my account - I have not made any changes… I have been having issues with my o2 account for the last few years, and it’s to they po...

Lowrilou by Level 1: Joiner
  • 309 Views
  • 1 replies
  • 0 kudos

Frozen

My new apple 15 pro max frozen I can not reboot or switch off

Triker by Level 1: Joiner
  • 327 Views
  • 2 replies
  • 0 kudos

Resolved! No text or calls after port in

Hi, I am on a new pay monthly contract for almost a month. I ported in my number from the previous network in the second week of Jan. Since then I am not able to receive any text messages. O2 asked 10 business days for the backend team to fix the iss...

TomSilver by Level 1: Joiner
  • 1397 Views
  • 9 replies
  • 0 kudos