Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I bought my watch from a 3rd party over 2 months ago, and had issues ever since trying to activate the cellular function. I have been speaking to about half a dozen agents (or were they robots by the way they stayed on script) After panning o2 in my ...
I've tried customer services umpteen times and they have been unable to solve 2 problems I have with O2 at the moment. I upgraded my contract and changed from a 4G sim to a 5G sim but in doing so my phone has been unable to keep 4G.. I'm not in a 5G ...
I sent a text message last night (3 emoji and text) and the person receiving it has received it over 5 times yesterday. Last night I had turned off my phone and they got the message in the middle of the night. Is there something wrong with the networ...
Hi can anyone advise me. Bought an ultra watch and tried to set up up cellular data. Went on the watch app on my phone and followed the steps, selecting the £5monthly companion sim. Since 13/07, my iPhone watch app, has been stuck on O2 activating (t...
When I am out an about with roaming data on why won’t my iPhone 14 pro connect to 3g. Can’t find an option in settings wither
I am confused by the language of the travel “opt out” bolt on. Does having this bolt on allow me to use my phone in France or not?
I have tried customer services and numerous others. Apple Watch will not connect. Watch was not bought from O2, but £5 plan was. I have spent hours on this and am going round in circles!
HiI signed up for £5 per month incl. of VAT so why is my bill showing £5.50. Please can you rectify?below is the order details:Item(s) ordered: 1 O2 Sim Only 10GB £5 £0.00 2 Standard Delivery £0.00 Order number: ms-324081198VAT Included: £0.00Total: ...
Hi, over the past two weeks I have been struggling to get more than a weak 3G signal when at home. I’ve never had an issue before, and the network checker is showing everything is ok.The only thing that is different is we currently have no Broadband,...
Can anyone help. Unknown caller after changing SIM, I have a Sony Xperia xz
