Get tech support for your O2 issues

Resolved! Physical sign card not working

Changed to a new iPhone, as part of the migration the physical SIM card will no longer connect to the network. I downloaded the digit sim which sort of worked, but caused lots of hassle with how contacts were stored, how to call via google etc. so de...

Rolling plan not gone out

Hi. My rolling plan has expired but not gone out of my account. I have lost my rolling data that I have saved. I have money in my account to pay rolling plan. I don’t understand why it hasn’t gone out

Issues with your recycle/switch up selection

Hi, im trying to upgrade my phone, but i am unable to as my basket has crashed and i dont want to do my credit check again as this will affect my credit score, money has already been taken out! Please help.

retrive audio call from my conversation list ?

Did anybody know if is posibile to retrive audio call what I had from my phone ?

Resolved! New sim

I bought a sim for £15 dose this not come with it topped up?

My O2 not working

My O2 had stopped working

Patchy mobile phone coverage in village

Outside coverage is patchy. Inside it is poor. Who should I talk to about this, with the possible solution to erect a mobile phone mast in the village?

New Sim

Hi, I need a new sim for an iPhone SE that my daughter has given to me. My very old phone is no longer charging therefore I can't receive your text messages on it. I now can't access my o2 account as a text needs to be sent to verify. Please could yo...

Resolved! Porting day come and gone

Hi, new to o2 and today was my porting day from giffgaff. In a nutshell nothing has happened, giffgaff sim still works, o2 number is still on the number that went with the sim when it was supplied. O2 sim was inserted into new phone Friday , email fr...

Esim

Up graded last weeknetwork stopped old sim next day..new phone arrived day after…nearlly a week and have spoke to 2 people yesterday and asked for esim to be sent…both said if would come through on email and 02 app….nothing!just about had enough of i...

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