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Ported number but now have two active sim cards

I recently request a PAC code to port a number to Talkmobile. Talkmobile have successfully ported the number across to their sim card but the old O2 sim card is still active. I can receive calls from some networks on the Talkmobile sim and others on ...

Whatsapp problems

Dear Staff Iam unable to receive texts on my WhatsApp. Also I don't know how to access my voicemail.

Resolved! No Signal - North Lancaster Area

Anyone else having issue with No Signal in Lancaster north Area ? been like this for 2-3 days now. O2 network team say it just the system are busy

My messages appear on another sim

I moved my wife over to o2 a couple of months ago and we have separate numbers on the same my O2 account.when my wife calls people it comes up as me and not her plus also she gets my voicemail messages too even though we have completely separate numb...

New phone

I received my phone upgrade yesterday but I cannot receive phone calls or text messages.

Mobile phone repair purgatory

I handed my phone in to repair and I seem to be stuck in some sort of mobile repair purgatory l and not even reach the repair centre.... My tracking shows: 2024/03/28Device awaiting reception in repair Centre 2024/03/26The product is packed and ready...

Can i forward only specific numbers? (Work and personal)

I have a Samsung Galaxy s24 and have recently set up our work phone lines. I want to direct all of my incoming work calls that currently go to my phone to one of my new work numbers. In an ideal world, i want to create 2 call groups, work/personal an...

Unable to update username & password

I received the text advising me to update the above but when I enter the number (the one the text was sent to) it says to enter the number that received the SMS???? I have 2 numbers on my account and mine is the main number and also even though it wa...

Resolved! Pay last bill

Hi, I cancelled my phone service last month but received an email with last bill to pay.I no longer have the direct debit active becaus eI also closed mu bank account as move overseas.How can I pay my bill?No one answers whne I call support. Thanks i...

Access Point Name and Internet Data issues

Thinking of leaving O2 as I have had enough of this problem but thought I would chuck it out there in case someone had resolved a similar issue.When out and about and not on Wi-Fi I will very often display a strong signal (either full 5g or 4g) but w...

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