Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Virtual assistant

I have had no network connectivity for 9 days. When I attempt to speak to agent via virtual assistant I am sent here to community help. I am desperate for help, now being told via email that work on local mast is continuing until 7th March!Does any o...

unifaerie by Level 1: Joiner
  • 955 Views
  • 1 replies
  • 0 kudos

Account

Why can’t I access my account to view my data 

Tacki290 by Level 1: Joiner
  • 457 Views
  • 1 replies
  • 0 kudos

Resolved! New iPhone - can’t use it. eSIM?

Hi, I’ve just set up my new iPhone but no idea what the eSIM stuff is? should’ve just chosen regular sim. Not a clue what to do. Help online says it should say on my homepage to download it or there should be a qr code? Where is any of this I can’t s...

Hannahbur by Level 1: Joiner
  • 2572 Views
  • 7 replies
  • 0 kudos

Samsung A23 5g

I have the above phone and need to insert SD card. The manual clearly states the slot is located on left side of phone but there isn't anything there. Have triple checked with others who confirm this. I need to do this quite urgently. Many thanks.

Seb1995 by Level 1: Joiner
  • 995 Views
  • 8 replies
  • 0 kudos

Failed texts

I am not now able to send messages to 61054. One message was sent successfully this morning, but subsequent messages failed to send.

Paddysden by Level 1: Joiner
  • 454 Views
  • 2 replies
  • 0 kudos

Network connectivity problems, useless 5G

Has anyone else suffered from poor or extremely slow network coverage on O2, especially with their 5G network? I have been having issues since Oct 2022 until current day (Feb 2023), with no help or progress from O2. My local mast in High Wycombe has ...

135 by Level 1: Joiner
  • 3320 Views
  • 9 replies
  • 0 kudos

Can’t login

I can’t login, my email & password are correct but not able to login to My O2

Pete999 by Level 1: Joiner
  • 335 Views
  • 1 replies
  • 0 kudos