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My 02 account and app not working - cannot see any of my information

Hello, I am unable to access my 02 account both online and via the app. I am unable to see any of my information

Resolved! Getting a new number

I need to change my mobile number but cannot find anywhere on my O2? can anyone help? rob

Deactivated number? Please help.

Hi Sarah, were you able to help in this type of situation? I’ve got a similar problem. Please let me know. Thanks

SIM card

When I go to my Motorola phone settings it tells me my SIM Card is "O2 - UK WiFiCall". What exactly does this mean please? I have found recently that I could NOT make calls or send texts from abroad, despite having a good phone signal. Thanks for any...

Resolved! Turing off Safe Search

I am a (very) mature adult ... in fact I am an OLD MAN!!! Why am I unable to change the Safe Search setting, which appear to be be forced upon my by O2?