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Forum Posts

Resolved! Notifications

Hallo. My name's Chris. I keep getting a notification on my phone screen headed Chat Messaging saying I need to download 'Messages by Google' app or my Samsung messaging client will no longer support RCS on my phone from 11 Dec. I've got no idea what...

ChrisH53 by Level 1: Joiner
  • 1150 Views
  • 5 replies
  • 0 kudos

Transfer existing number

I have just transferred from another provider and wanted to transfer my existing number. I provided a pac number but this hasn't been done. Can I ask why this hasn't happened.

James1082 by Level 1: Joiner
  • 642 Views
  • 3 replies
  • 0 kudos

Ported number but now have two active sim cards

I recently request a PAC code to port a number to Talkmobile. Talkmobile have successfully ported the number across to their sim card but the old O2 sim card is still active. I can receive calls from some networks on the Talkmobile sim and others on ...

Whatsapp problems

Dear Staff Iam unable to receive texts on my WhatsApp. Also I don't know how to access my voicemail.

RK_03 by Level 1: Joiner
  • 648 Views
  • 1 replies
  • 0 kudos

Resolved! No Signal - North Lancaster Area

Anyone else having issue with No Signal in Lancaster north Area ? been like this for 2-3 days now. O2 network team say it just the system are busy

JP5 by Level 2: Apprentice
  • 707 Views
  • 2 replies
  • 0 kudos

My messages appear on another sim

I moved my wife over to o2 a couple of months ago and we have separate numbers on the same my O2 account.when my wife calls people it comes up as me and not her plus also she gets my voicemail messages too even though we have completely separate numb...

New phone

I received my phone upgrade yesterday but I cannot receive phone calls or text messages.

BM3 by Level 1: Joiner
  • 428 Views
  • 1 replies
  • 0 kudos

Mobile phone repair purgatory

I handed my phone in to repair and I seem to be stuck in some sort of mobile repair purgatory l and not even reach the repair centre.... My tracking shows: 2024/03/28Device awaiting reception in repair Centre 2024/03/26The product is packed and ready...

Matjh87 by Level 1: Joiner
  • 763 Views
  • 2 replies
  • 0 kudos

Can i forward only specific numbers? (Work and personal)

I have a Samsung Galaxy s24 and have recently set up our work phone lines. I want to direct all of my incoming work calls that currently go to my phone to one of my new work numbers. In an ideal world, i want to create 2 call groups, work/personal an...

ledpro by Level 1: Joiner
  • 828 Views
  • 3 replies
  • 0 kudos

Unable to update username & password

I received the text advising me to update the above but when I enter the number (the one the text was sent to) it says to enter the number that received the SMS???? I have 2 numbers on my account and mine is the main number and also even though it wa...