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Not getting or receiving some calls and texts

Hi I am struggling, I got a new phone it had an EE sim but we transferred it by PAC to my original number, some calls and texts and coming through and some are not, please help, I use this as a business phone d

Six and 1/2 hours on the phone

Hi AllHaving spent 6 1/2 hours on the phone to O2 pre Christmas my issue still isn’t sorted and I’ve received a Notoce of Disconnection. I’ve tried calling their Supprt Desk to spend 15 mins answering calls only to be put on hold , transferred and th...

TimP by • Level 1: Joiner
  • 772 Views
  • 3 replies
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Can’t see my bill

I’ve changed my password. I’m in my o2 with my name on it welcome Dougal. But still can’t see my bill? Why ?

Resolved! Using my mobile in the USA

What is the most cost effective way of making calls on my mobile in the USA?

Drg1 by • Level 1: Joiner
  • 329 Views
  • 1 replies
  • 0 kudos

Phone in spain

My payg sim does not work in Spain 

Dave221 by • Level 1: Joiner
  • 356 Views
  • 1 replies
  • 0 kudos

Resolved! My rolling plan has vanished

My £10 Rolling Plan has vanished without warning. O2 was not able to take automatic payment this month, which has happened before, but when I paid £20 in the account (to account for next 2 months) it didn’t automatically return to my £10 Rolling Plan...

HLMA by • Level 1: Joiner
  • 439 Views
  • 1 replies
  • 0 kudos

Resolved! Block my sim card

Dear Sir/Madam, I am Kamil, I sold my phone, however on my phone I had esim card. I would like block my esim and order new sim plastic card. I can not call because I do not speak english, I use transaltor to wrtiing. I can not writing on app because ...

Resolved! Barred

Hello my iPhone has been barred and need to undo the bar once and for all. Customer service have tried once to undo it to no avail. Can anyone help?

SuperMario by • Level 1: Joiner
  • 2503 Views
  • 17 replies
  • 0 kudos
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