This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Resolved! SMS not sending

Hello, I've pretty much tried everything that I can find on the internet to fix this but nothing has worked.I'm trying to send a SMS to a phone but it's not sending. I type the message and hit the send button. Very quickly 'Trouble sending. check opt...

Busy-G by • Level 1: Joiner
  • 4183 Views
  • 2 replies
  • 0 kudos

Change of e-mail address

Hi - I have had an O2 account for a few years and I wanted to get onto MyO2 but my credentials were based on a now defunct e-mail address. So I need to change the information.the reason why I was wanting to get onto O2 was to buy more data as I have ...

GCC by • Level 1: Joiner
  • 255 Views
  • 1 replies
  • 0 kudos

Mobile Dats

I can't get to use mobile data. I have loads of data on my plan. Have used non as I can't use it. When I turn mobile data on the switch lights up as on but I am not getting any symbol on the top of the screen. I get a "No mobile data" message. Been t...

Grub63 by • Level 1: Joiner
  • 270 Views
  • 2 replies
  • 0 kudos

Resolved! Sim swap exceeding 24 hours

Yesterday morning, I initiated a SIM swap. It’s been around 28 hours and my phone still says “No Network“. I’ve tried rebooting and all the usual advice, still nothing! I phoned customer service and I was told that I could be waiting a further 3-4 da...

DavisA85 by • Level 1: Joiner
  • 5782 Views
  • 6 replies
  • 0 kudos

Resolved! Cannot access Twitter (X) when not in my home

I cannot access Twitter (and some other App) as soon as I leave my home and am off my own WiFi. Regardless of whether it shows 4G or 5G, I just get the message 'Tweets are not loading right now’. Anybody else experienced this problem?

David56 by • Level 1: Joiner
  • 923 Views
  • 4 replies
  • 0 kudos

International call

It is not letting me make international calls

NK23 by • Level 1: Joiner
  • 209 Views
  • 1 replies
  • 0 kudos

Resolved! Wi-Fi calling

When I try to turn on Wi-Fi calling on my iPhone it says I need to call o2 to enable the service - not sure which number to call. if I go via the O2 app it says the service is already enabled, but it is not in the phone. This used to work when before...

JCS_El by • Level 1: Joiner
  • 431 Views
  • 2 replies
  • 0 kudos

Account Access

Good afternoon, I can’t connect to my account. But I am registrered since 5 days. Could you check why the website and the app don’t work?Thank you

ASSA by • Level 1: Joiner
  • 241 Views
  • 1 replies
  • 0 kudos
Top Kudoed Authors
View All
Top