Get tech support for your O2 issues

SIM Swapping

Hi, Can anyone explain to me how transferring my old PAYG number to my new Pay Monthly SIM works? I went to the O2 Store on Friday to have it transferred, but then told me the process would be completed tomorrow. So it's been that time and as result ...

Resolved! 4G

You sent me a message telling my me 4G had been disconnected. Is that true? If so why? If not, I assume it was a scam. Regards Chris Ames [Removed]

I’m trying to buy a new phone and contract. But I have tried every card I have. Nothing works

O2 are not accepting payment from any card I have . What is going on?

Resolved! Account name

I want to change my account name from Edward Lowes to David Lowes

My contract

Hi I wanted to check if my contract has been closed as I cancelled a couple of days ago but I keep getting messages that I have a bill over due

I cannot see my bills when I successfully log in to my o2 account on line.

When i log in to my o2 account online I cannot see any links to my bills or anything else.

Resolved! MY O2 app not working correctly

Hi, I'm trying to get information about using my phone is the USA. The first issue is that the app doesn't recognise my IMEI numbers (start with 86872506), and neither does the Web interface, although I used the phone successfully on a trip to Budape...

WHY IS MY O2 NOT WORKING ALL OF A SUDDEN?

First I can’t set up the data plan on my Apple watch and now MyO2 app won’t log in.

Resolved! no data

i paid my bill yesterday after having an overdue balance and still not received my data back after it being 24 hours, tried restarting my phone multiple times over the 24 hours and nothings working?!

roaming not working

i am currently in hongkong so i bought additional data to use roaming but it is not working. i have tried to troubleshoot but failed many times. please help!

O2

Forum Posts