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Forum Posts

Netgear MR6110 no longer working as intended

Hi,Since the untested firmware update pushed itself onto my MR6110 it appears I no longer can get a mobile connection. There is no reverting back to previous firmware, meaning I'm stuck. The SIM card works on fine other mobile devices, just after the...

nglcour by Level 1: Joiner
  • 1727 Views
  • 8 replies
  • 0 kudos

No caller ID on incoming call

When I changed plastic sim to eSIM having problem that no called id on incoming call. All incoming call are showing no called id. 02 technical department fail to sort out problem. Asking 3 to 5days more to solve the problem. Very disappoint about 02 ...

Ummey2017 by Level 1: Joiner
  • 1174 Views
  • 5 replies
  • 0 kudos

Second sim

Activate for me this second sim on the same o2 bill. (REMOVED)

Not receiving OTP texts from amazon

Hi, I was trying to log into Amazon and I have a three step verification.(OTP) Nothing arrived on my mobile. Contacted Amazon who confirmed that the codes were being sent and to speak to my provider.

Pat456 by Level 1: Joiner
  • 612 Views
  • 1 replies
  • 0 kudos

No network connection in USA

I cannot connect to a network in the USA. 4G calling, data roaming, auto connect, travel bolt all turned on. How do I get coverage? The only way to get in touch with O2 is via Instagram and they say someone will look at it in 72hours, which isn't muc...

Andrew25 by Level 1: Joiner
  • 2228 Views
  • 2 replies
  • 0 kudos

No phone signal or mobile data abroad (Europe)

For several years I have had no phone signal or mobile data whenever I am in Europe. When I turn my phone on initially it gets one bar of signal for about a minute and then it drops off, and I am entirely reliant on WiFi. I have had many conversation...

Lmc1 by Level 1: Joiner
  • 2539 Views
  • 1 replies
  • 0 kudos

Calls Dropping Out

I recently swapped across from a personal contract to a business one, no changes to phone (Pixel 7 Pro) or the SIM card itself, but now calls keep dropping out after c20 seconds, and the repeatedly thereafter. I have tried turning off the phone, turn...

AdamCCL by Level 1: Joiner
  • 638 Views
  • 2 replies
  • 0 kudos

Resolved! esim retrieval

Hi, I have got into a problem. I swapped my O2 plastic sim from my mobile to an esim and installed it on my new galaxy watch 6. Then I realized that it cannot send or receive any sms or calls. Now I am trying to move that esim back to my mobile eithe...

Fahad1 by Level 1: Joiner
  • 691 Views
  • 1 replies
  • 0 kudos

Deactivate account

I have duplicate logins for my o2 and want to close one of them how do I do this?

lmswan24 by Level 1: Joiner
  • 770 Views
  • 3 replies
  • 0 kudos