£15 was taken for my rolling plan on the 28th January and not activated.
I’ve had to top up again today on the 3rd February and no sign of a
refund and no luck getting hold of customer support with all options
diverting you to the top up line. Also m...
One of the masts that serves Buxton, Derbyshire was vandalised before
Christmas. O2 have not even started the repair work even though they
have admitted that the damage is affecting multiple masts in the area.
We are a town of 25,000 people with awfu...
On 24th December I reported a phone containing an O2 SIM to have been
stolen. There was confusion about which device the SIM was in and the O2
customer services operator at first requested an IMEI block of the
incorrect device but whilst still on the...
Hi, My contract was with VIrgina Media and it was transferred to O2
recently and I had no problem in the UK. Now I am travelling outside UK
and Europe and even I added bolt-on and roaming services and turned on
my data I cannot pull any O2 signal. I ...
I have been taking 40 minute selfie videos for the purposes of a piano
exam. The examiners impose a limit of 2GBytes on the file size than can
be uploaded.Initially I found the file size to be just over 1Gig, but
each time I take a new video the file...
For several months now, my phone hasn't been able to take Vodafone
calls. It started with one of my contacts and now there are at least 4
people on my contacts list who are not barred but get the message "this
person's phone is switched off" if they ...
My phone was disconnected in error last Monday. I have made repeated
calls to O2 and been told I need to wait for a call from the Reconnect
team. I have been promised this twice but no call. This is long overdue
and now extremely urgent. Please advis...
