Virgin mobile customer service assured me that this wouldn’t happen but
it did. I am currently working abroad and being concerned about their
guidelines on the switch I gave them a ring. I was told that if my
scheduled switch to O2 didn’t work that t...
I changed my tariff yesterday and chose 6 months Disney+ for free as an
extra. Everything was confirmed and I received an text asking me to
active my extra. But when I click on it and log into Disney+, it says my
subscription has ended, and prompts m...
Hello,I previously had an o2 sim only contract. On Friday 22nd September
I got a new O2 pay monthly contract (new phone and tariff). I requested
to keep my old number and was advised that the change would take place
on Monday 25th. Since then I have ...
Hi, after unexpectedly losing my dad I will be spending some time at his
house sorting out his estate. The mobile signal there has always been
more or less non existent despite area checker saying no problems. I
have tried going upstairs, going outsi...
Hi I’m new to o2 and had caused to use the chat/message function within
the iOS app. having resolved the conversation I can’t seem to clear the
history/chat. is this possible?
I am trying to activate an extra for Disney plus subscription. I have
tried multiple times and keep getting the same error message when I
click through to activate via the Disney website: "There was a problem
activating your subscription. If the prob...
Hi I contacted via app to inform O2 about my sons lost phone and to ask
to lock the phone. Without calling me for further information they
barred my phone. It’s now 3 days after informing them of their error and
advised my phone would be unbarred wit...
