Get tech support for your O2 issues

New 02 Sim Card

I recently upgraded my phone to one which will work on 5G. So for that 02 sent me a new sim card. The sim card responds well to 5G and 4G, but if it goes out of range of 5G or 4G reception, say when I am travelling in my car, the phone loses all roam...

No signal anywhere

No signal all day

Resolved! Two iphones Unable To Make Calls

My wife and I are in Spain and from yesterday when we tried to make any outgoing calls we get a message "the number you dialled is not yet assigned to a client". We can not make any calls at all not even 202. Both phones on ongoing monthly contracts....

Resolved! Starting new tariff early

Hi, Ive changed to a different tariff, having ran out of data, believing it would be effective immediately, its said its starting March 21st, would it be possible to start it ASAP! thanks

Pleasee helpp - Number and texts dont work

Hi, ive been losing my mind with my phone and am at my breaking point. When i was moved from virgin to o2 my texts stopped working, meaning i am unable to send nor receive ANY text messages. Meaning no verification texts -keep that in mind. I went to...

I need a telephone number for 02 technical support

I need to speak to someone via landline ********** as I cannot access my mobile phone, code no recognised. Phone issued via 02 only days ago. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Transfer of ownership

How long does it take for a 'transfer of ownership' (aka number migration) to be completed?

Phone number is registered to another account

I'm trying to log into myo2 and add my daughters phone which is in my name but it says its registered to another account

Order confirmation sent to wrong email address

I'm (hopefully) at the end of a long running battle with o2 regarding a code for a pair of Samsung Galaxy Buds that were on offer when we refreshed my daughter's phone in December. I spent hours on the phone trying to resolve it,and ended up moving t...

Contract

I’m wondering when my contract ends and I can go to SIM only

O2

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