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No caller id calls not coming though using WIFI calls

Hi, was hoping somebody out that might be able to help. At my home I don't get any signal so tend to use wifi calling, when it is on, I can receive calls from everyone apart from "no caller id" numbers. However, when I have signal and I am away from ...

My o2 account

Hi, as anyone else having trouble with logging into there account/app as I seem to be having trouble with accessing it and having trouble being able to check my account on the app aswell as on the website

Resolved! forgotten password for new phone.

Hallo,I have recently upgraded my Samsung phone(A35.5G)but forgot to write down my new password,phone has an ecard.sim.I was using finger print to open phone when after 3 days of use i was asked to use password to unlock phone as a security measure b...

Wont allow me to set up esim on my new phone

No signals

sim having no signals

Need my ********** my needed number

Can someone tell me why I asked to order my sim card I'm sure I'm unable to use my rewards I need my best number plz will you explain how I can be sent a contact number or someone to help me I can't use my o2 number only this 1 for he present time ca...

Resolved! O2 App

When did the app become totally useless. Lost all the family's accounts. Can't add them back. Everything I try to do it just says 'no'. About two months ago the app was useful. I could check the family's bills and accounts now I just log in twice and...

Resolved! Change of account name

My account is actually for a phone that my son has been using for years and years. I want to move the account over to his name and his billing, without changing the phone number.

Internet

No internet

Cannot receive calls

I cannot receive calls, it says number not recognised. But I can call people and receive texts. I have reset my network multiple times and still not working. I have spoken to o2 helpline twice and they say they’ll try to fix it on their end but then ...

O2

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