Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Can I use the same mobile number on my iPhone and iwatch ultra gps + cellular?
Please can you confirm I am the account holder please
All incoming calls are showing as unknown even when caller is in my contacts. When I open phone app it's greyed out and I can't use sliders
Hii have no signal since the swap. Only get E and no G. Can anyone advise. Thanks
Where has the online customer services chat thing gone?I clicked the link for "ask out virtual assistant:"and have ended up here on a forum.Have 02 took away their virtual assistant / online chat function? I definitely recall it in the past. Just fin...
On 2 occasions I have been told I have no data subscription with a mobile company so have no data .When I request help someone will supposedly get back to me in 120 minutes. 2 days later I’m still waiting I hope you are not proposing to charge me for...
Slow internet and no credit added to my account
used phone to call uk on thursday but then went to use phone on friday and all calls to usa or uk failed. can send a text or whatsap but calls fail
hello i've got a payg sim but its saying it's out of service when I put it into my phone today. I still had some credit on it, is there some way of activating it so i can use it again please?phone number : xxxxxxxxxxxxxxx [Mod edit: Please do not sha...
My daughter and I were with Virgin until earlier this year when we were moved to 02. I am the account holder and pay the bill. My daughter now gets the text messages detailing the charges as my mobile number, which I have had for probably 20 years is...
