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Resolved! Block my sim card

Dear Sir/Madam, I am Kamil, I sold my phone, however on my phone I had esim card. I would like block my esim and order new sim plastic card. I can not call because I do not speak english, I use transaltor to wrtiing. I can not writing on app because ...

Resolved! Barred

Hello my iPhone has been barred and need to undo the bar once and for all. Customer service have tried once to undo it to no avail. Can anyone help?

SuperMario by • Level 1: Joiner
  • 1926 Views
  • 17 replies
  • 0 kudos

Resolved! Error code 10

i was having issues with the mobile data when i upgraded my apple watch, so i asked for O2 to cancel existing plan so i can purchase a new one, BUT when i tried to do this i kept getting error 10. O2 customer service is as useful as a chocolate teapo...

Paula1802 by • Level 1: Joiner
  • 388 Views
  • 1 replies
  • 0 kudos

signal

my data doesn't seem to work outside my house away from the Wi-Fi says no signal or no access to internet

stoney8 by • Level 1: Joiner
  • 287 Views
  • 1 replies
  • 0 kudos

Screen faults

I’m having trouble using buttons on the right hand side of my screen, any buttons on that side can’t be pressed, I can take lots and lots of attempts at pressing the letter P or touching the crosses to close something

Gena by • Level 1: Joiner
  • 573 Views
  • 5 replies
  • 0 kudos

locked out

Need to sort bill but my number is not working or recognised. Spent lots of hours trying to ring gets cut off every time.

keykey808 by • Level 1: Joiner
  • 232 Views
  • 1 replies
  • 0 kudos

Can’t make outbound calls

Since Thursday last week I have been unable to make outgoing calls from my mobile, I have paid my bill. everytime I try to call O2 I get told they can not access my account t details due to a migration platform this is so frustrating I can not use my...

Watch

Ever since i brought a smart watch and connected to my phone it has taken all my unlimited data calls and messages and mobile number so for the last few months ive had to top data up on phone to use it and its been costing me over £130 a month

Stumx69 by • Level 1: Joiner
  • 401 Views
  • 3 replies
  • 0 kudos

Can't access my bills

Hi, For 2 months now I can't access my bills to download them for my records. Can you please provide January and February's bills and fix the access problem? Thanks

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