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Forum Posts

Resolved! Genuine password reset email?

Hi all we had a password email reset link which i don't think we requested. if it was genuine how long would the link say it is valid for? I would expect only 30 mins or something... this says much longer.

No service

Why do I have no service on my phone?? I have paid my bill on time, my simple card is in, I've updated my phone and restarted it, and yet I have no service or signal?? I need my phone for my work and its been doing this since Sunday afternoon

Resolved! No signal for two weeks

I have had no signal on my O2 eSIM for past two weeks. I tried the network status checker and it says the mast near my home has issues. So I tried my phone in different areas but don’t have a signal anywhere.

VishnuP by Level 1: Joiner
  • 659 Views
  • 2 replies
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Phone number is wrong in my account

I have set up a new account, but our my number incorrectly on my account. So, when I am trying to sign in. It is sending the verification code to the wrong number.

Poor signal

Hi I had poor signal mostly at home where calls have ended or I’ve had to go into the garden to make calls

ER19 by Level 1: Joiner
  • 301 Views
  • 1 replies
  • 0 kudos

Won't process request to buy data.

Trying to buy a bolt on for PAYG it simply says it can't process the request at the moment please try later. I have funds, it's been two days it's my business phone nd I'm totally cut off. Where is o2s legal department so I can claim for the loss, an...

Cross by Level 1: Joiner
  • 335 Views
  • 2 replies
  • 0 kudos