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Forum Posts

Resolved! ABROAD AND SIM NOT WORKING

I'm currently in India right now and i setup e-sim accidentally when i wanted to setup an e-sim for my airtel sim card and I'm unable to login into my o2 account or call customer service as i cant call international numbers in India . please can you ...

ASRF by Level 1: Joiner
  • 935 Views
  • 4 replies
  • 0 kudos

Website wrongly classed as 18+

Hi my website is wrongly restricted on your network. It is classified as 18+ but it is a web design website. Can this please be rectified? dolphinwebservices.com

DWS44 by Level 1: Joiner
  • 421 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrade

Hello, i completed a upgrade yesterday- where the money has come out of my account but i’ve had no confirmation and its still in my basket

DHenz by Level 1: Joiner
  • 392 Views
  • 1 replies
  • 0 kudos

Contact

I have a problem with my bill it saying that my bill is addressed to my mobile number but then further down the page it quotes an entirely different mobile number. What’s happened here?

Cjpowis by Level 1: Joiner
  • 467 Views
  • 1 replies
  • 0 kudos

Resolved! Safesearch

I cant turn off my safesearch, have you locked it. Also my browsing has all changed I cant access sites poroperly such as argos and amazon

Eddie9 by Level 1: Joiner
  • 472 Views
  • 1 replies
  • 0 kudos

eSIM installation problem

Hi, I upgrade my contact yesterday to a sim only ESIM - I went through the prompts to activate it on my phone. However I don’t think it has worked properly. I can’t access network or internet outside of WiFi now. Please can you assist urgently?

Emilyjoy by Level 1: Joiner
  • 1153 Views
  • 2 replies
  • 0 kudos

Resolved! Query about Apple Watch

I'm looking to buy an Apple watch Series 9 through O2, however I'm currently with Tesco Mobile. If I purchase the watch through here, is the watch useable if I just don't activate the eSIM or what would happen? thanks!

TWeeZaard by Level 1: Joiner
  • 584 Views
  • 1 replies
  • 0 kudos

No data

hi there, my data is not working and I think this might be due to failed payment method! I am unable to get into my account to check this and pay it as it is trying to send me a text message to confirm it’s me, which I am unable to receive as I have ...

can’t log in

can’t log in my account abroad to pay for my phone bill it’s asking for a text code but the text won’t come through

elijah by Level 1: Joiner
  • 423 Views
  • 1 replies
  • 0 kudos