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Rural coverage getting worse

Hi - we live remotely surrounded by hills, used to get a signal in a tiny portion of our house, now that has even stopped. Several questions: How can we actively improve the signal in our area? and what changed to reduce signal? Can you place equipme...

Resolved! Transfer of number

I am trying to transfer my number from my old device to my new one as I have upgraded my O2 contract, but it is not working.

Connecting to Sky TV

I can't connect my dongle to my sky tv

no Service

I have no service to my phone ************ [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Min transfer to new iphone

Hello please can you help me transfer my Esim to my new phone

Esim

Hi, I recently ordered a new phone and ordered an eSIM, since the phone has come I can’t get access to an eSIM on my new one and my old one isn’t working anymore. I am unable to get online onto my o2 account as I need a text message from my phone to ...

Resolved! ESIM is not activating

Hi, my eSIM has not activated, therefore I can not receive the code via text in order to activate it

Can't log in to my o2 app as sim not working

Hi, is there any other way to get in to my O2 app.I was having connectivity issue when outside of wifi, I range O2 for help and was told I needed to upgrade to eSim. I agreed. By the end of the call I got an email to say the order was going through, ...

Resolved! Extras cancellation

I have cancelled my extra, but I don't get a confirmation that it actually worked. How do I know that it will be cancelled?

Resolved! esim

Hiive received my new upgrade phone - iPhone 15unfortunately the information to set up my eSIM wasn’t sent and now I can’t log into my account because my sim has become inactive so there’s nothing I can do to actually download the eSIM and get set up

O2

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