Resolved! PAC code
Need to get a PAC code but cant access phone to send text
Forum Posts
Resolved! Data discrepancy
My new order NC71748393 says 5Gb of data whereas my contract through Virgin states 10Gb can you confirm I’m getting the 10Gb I was originally told?
London masts down :-(
What is happening in London with masts not working properly? I am having a major problem because there are masts not working properly both in the SW2 and TW10 postcodes. It means that I have essentially no coverage whilst at work and at home since la...
Cant log in due to security check
I am trying to log into our business account but it is saying to select a mobile to send a code to. I have no idea who's number this is. I am in accounts and want to pull off bills. I do not have a company mobile. What do I need to do?
Resolved! PUK code
My son has locked my SIM card and I don’t know the puk code, I am trying to log into my o2 account but I’m not sure whether I can receive the text to verify my number as I had to change the password
Porting
my phone number was supposed to port yesterday but my phone is still showing no signal. I have tried restarting the phone several times but it still shows no signal.
Resolved! NCK for an unknown network
Hi, I am an o2 sim only customer, I have purchased a refurbished phone from an online retailer and it has arrived locked and asking for an NCK code, I have contacted the retailer and they can't help other than a refund which code take up to 30 days. ...
Sim swap without text code
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My calls are being cut short......server unreachable.
It's a long time since I've been on here, but in the last two weeks I've been having problems making calls from my home. A minute or two in, the call terminates and the screen reads "server unreachable" I have wi- fi enabled on my phone, but does O2 ...
SIM swap still processing
Hi,Desperately trying to find a solution to my SIM swap nightmare! It’s been in ‘processing’ for 7 days now. The store and customer services don’t seem to be able to do anything apart from escalate it to the elusive back end team. How can it take so ...
