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Not all calls received with new O2 SIM / Account

I recently started a contract and ported my old number this week. This seems to have worked in terms of signal and making outgoing calls, but some friends and relatives say they get call diverted message (which I haven't set up) or no ring tone whats...

Ian26 by • Level 1: Joiner
  • 1046 Views
  • 5 replies
  • 0 kudos

My number

Hi I can't use my number to access my account the number that comes up to send the text to isn't mine

Deadhead by • Level 1: Joiner
  • 306 Views
  • 1 replies
  • 0 kudos

Digital sim card activation?

I've just received my new upgrade phone, but can't connect as I'm getting a message saying no sim card. I opted for a digital sim so don't physically have one, how do I activate the digital sim?

JillyT by • Level 1: Joiner
  • 519 Views
  • 2 replies
  • 0 kudos

Log in problem

When I try to log in on the app I enter my email and password and it asks to verify by sending a code to my phone number. But the only phone number option is incorrect I have no idea who’s number it is

Am125 by • Level 1: Joiner
  • 297 Views
  • 1 replies
  • 0 kudos

No network cannot place calls

Hello I haven’t had any network to dial out on my phone for 2 days can you see what the problem is please

Andrea6 by • Level 1: Joiner
  • 573 Views
  • 2 replies
  • 0 kudos

I pad pro sim card

I have an I pad pro but I can’t use it without linking it to my phone how do I resolve this ????

Stevegee by • Level 1: Joiner
  • 438 Views
  • 2 replies
  • 0 kudos

Resolved! WiFi issues outside

Hi, I'm experiencing WiFi issues when I'm outside. As soon as I step over the threshold of my home all my messages, notifications of missed calls start flooding in. Can you advise? This has been happening for some time now but still nit resolved.

JM-W by • Level 1: Joiner
  • 446 Views
  • 2 replies
  • 0 kudos

Line not working

I’m trying to pay my bill but you need to send me a text message first. I can’t receive the text message because my sim can’t connect to any network.

Fran9 by • Level 1: Joiner
  • 299 Views
  • 1 replies
  • 0 kudos

My

How do i know if my number has been discontinued? 

Pete21 by • Level 1: Joiner
  • 403 Views
  • 1 replies
  • 0 kudos
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