Get tech support for your O2 issues

Resolved! eSIM outage 16/04/24

I can see some other posts about this, just adding my own data points. We have two iPhones in the house which have O2 eSIMs, and also O2 physical SIMs on corporate accounts. Both eSIMs have been reporting No Service since this morning, but both physi...

how do I delete a phone number from my account that I do not recognise

some time ago I was scammed and a new phone was sent to me that I rejected and returned. despite assurances from O2 that this would be cancelled - I am still being billed! I am currently ignoring and deleting, but it is annoying and unnecessary!

6 digit code

I did not receive my 6- digit code

Resolved! E Sim

E Sim pack not arrived nor available to download, new phone arrived yesterday, now over 24 hrs but no E Sim news. Done through my 02 online

Roaming not working in Italy

Please can someone help me. I am struggling with my phone. I think a roaming bar is in effect as I just landed in Italy

Screen has gone black

Phone screen has gone black

A bit of a shambles

Good morning,I would like to download our bill for May 2024, as I have done every month for the last three years. However, now I have to be sent a code - that never arrives. I've phoned 3 times this morning and spent over an hour on hold.I dialled th...

Resolved! Help needed

Good morning I got a new phone but I would like to keep my same number . I would like to port the number from the old device to the new one please

Whatsapp issues

Whatsapp failing to pick up my home Wifi (Virgin Media) and therefore won’t send/receive messages or download photos. All other apps and browsers on my iPhone are using internet ok. I have tried all the delete/install app, reboot wifi, toggle airplai...

Resolved! Moving over my number to my o2 account

I have had an o2 SIM card since I took a deal with Virgin Media in March. I wish now to terminate my deal with the other provider and move my number to o2. Do I simply use a PAC code to transport my number over to o2 or is it more complicated now tha...

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