Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I have been sent a 5G only sim my phone does not support 5G
Hello, I’ve seen many posts on this subject, and this is my last ditch attempt for help given the response I’ve had from online chat and customer service. I ported my number across over a week and a half ago and lost the ability to make calls send me...
I lost my sim card over a week ago i called up to get a replacement sim meaning id get my old number back all id have to do is get a new number and swap it over , i was told it would take up to 48 hrs now on my phone it says sim invalid and i dont kn...
I got a new iPhone 14 last Monday after my old iPhone was lost. New sim with same number. From setting up the phone, these two problems have persisted: 4G/5G mobile data doesn't automatically work when i leave a wifi connection. I have to toggle Airp...
My phone number hasn't changed over to my new o2 phone yet. I put the new sim in the phone 10am Saturday morning and I'm still waiting.
My age restriction is turned off but I still get diverted to o2 age restriction when trying to access sites. Why?
Need OTC from Amazon. They say they have sent it but my iphone11 not receiving it??
Hi all. There are four phones registered to my account (mine, my partner's and my two children), but I can only see mine on the O2 app. I'd like to be able to see all of them. I've tried 'bring in other product' but it just tells me that they are alr...
My phone has been showing "Not registered on Network" since Saturday 7/10/23. you have sent me a new sim 'wich I have put in my phone.' but when I try to register it, I can't recieve a text to enter a code to verify it's me. I have spoken to customer...
Hello, everyone,Has anyone had this kind of problem before. The problem is I sent a SMS message from Lyca number to O2 number. The O2 number cannot receive the SMS. However, the Lyca number can receive the SMS O2 number sent out. This problem only ha...
