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Forum Posts

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Trying to register for the app but it comes up with a number that doesn't belong to me and I can't change it

Casper123 by Level 1: Joiner
  • 266 Views
  • 1 replies
  • 0 kudos

No service

Can anything be done to boost coverage? The company where I work are relocating and the office where I will be working doesn’t have any signal as part of the building is below street level. Im not allowed to connect personal devices to their Wi-Fi. A...

Received a message about an order

I have received a message from o2 confirming my order and a reference number but I have not ordered anything.

Keely1 by Level 1: Joiner
  • 346 Views
  • 2 replies
  • 0 kudos

lost phone

I lost my phone i am abroad in Romania how do i get an esim thank you

cj11 by Level 1: Joiner
  • 425 Views
  • 3 replies
  • 0 kudos

My top-up has gone 12 days before my allowance runs out

I have recently been running into a strange problem within the last 2 months, I have kept getting these texts 12 days before I am supposed to run out by O2_ saying:To continue using data in Europe this month it's £2 p/ day for 100MB and will deduct f...

Resolved! Over 18 material

So how come I can't access over 18 material?. Checked and parental is unlocked.

Deon by Level 1: Joiner
  • 1012 Views
  • 4 replies
  • 0 kudos

Resolved! Early termination fine

Hello, I lost my phone recently and had to buy a new one. I want to end my contract and switch my phone number over to my new phone but it’s saying I have to pay £98 early termination fee. What is this fee for? As far as I’m aware I am just on a mont...

Kryptidz by Level 1: Joiner
  • 316 Views
  • 1 replies
  • 0 kudos