Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Please remove all restrictions from my service.
I transferred from EE to O2 today and the number, hasn’t transferred as agreed, what do I do as all my online bank accounts are set up for my original number [Mod edit: Please do not share personal details as your posts are visible to the public. Tha...
I'm trying to contact O2 by email or chat as I am unable to make phobne calls from abroad. I keep getting a message that my call has been restricted. It's disgraceful that there's no virtual assistant or any other way to contact O2 other than by phon...
Hello, Since the switch from virgin to O2 I am unable to access my voicemail. It requests me to submit my virgin 'phone number and then says it is not recognised. My number is (REMOVED) George Redman
I got a phone on a contract, it was supposed to come with the earbuds as I paid extra for that.I never got the earbuds. I received the phone only.I called o2 and they said they'll send me a text regarding the earbuds, but I never got a text, never re...
I can’t call on my phone to pay the bill. This is not acceptable. Because of this I now have to pay extra £6. Why would you stop someone from calling O2?
I recently had my Oppo A54 5G phone stolen along with its O2 SIM card so had to get a replacement SIM card the next day at the O2 shop in Bournemouth. The adviser in the shop seemed bright and to know what he was doing and only took five minutes to g...
virgin sim stopped working
I tried to get 3 months free from Disney+ after swapping to O2 on a pay only sim. The activation link kept taking me to the billing page, and I was taken to an activation page for a moment, but the activate button didn't seem to work, even though 'yo...
Hi, I was trying to upgrade my phone and pay off the rest of my contract (£95). The payment went through but the process crashed. The money has not come back into my account after 3 days and bank not helping. Please can I get a refund?
