Re: No service after tariff upgrade
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on 02-07-2024 08:40
Just seen this and the same thing just happened to me!
Now I'm stuck in this endless circle of going into the app - going to the chat button, it opens a browser, the browser sends me back to the app, but that doesn't seem to work.
When I tell the virtual assistant the app doesn't work it says to call the hotline!
Well I can't because I don't have any signal!
The most frustrating thing ever!
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on 02-07-2024 09:28
@Lile97 wrote:Just seen this and the same thing just happened to me!
Now I'm stuck in this endless circle of going into the app - going to the chat button, it opens a browser, the browser sends me back to the app, but that doesn't seem to work.
When I tell the virtual assistant the app doesn't work it says to call the hotline!
Well I can't because I don't have any signal!
The most frustrating thing ever!
Contact O2 via Social Media, all the ways in the link just below, @Lile97
Flagged to move this post off an old thread into its own topic so others see your plight and can offer advice.
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02-07-2024 11:41 - edited 02-07-2024 11:42
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02-07-2024 11:41 - edited 02-07-2024 11:42
You can call using Skype Guide: A Guide to Skype
Free 0800 number included in guide which is 0800 032 1402
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