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Forum Posts

Doorstep exchange

Do o2 still do doorstep exchange for faulty devices and what is the process/ time taken? thank you

No signal for over 24 hours

I have no signal either at home or at work for the past 24 hours. I have done the troubleshooting but nothing is working

CM7913 by Level 1: Joiner
  • 316 Views
  • 2 replies
  • 0 kudos

Unable to call Republic of Ireland from UK

Hi,I have 2 phones with O2, but only one allows calls to Ireland. There is no spend cap on either phone.Does anyone have an idea how to solve this? Thank you.

Badidea by Level 1: Joiner
  • 292 Views
  • 1 replies
  • 0 kudos

Forgotten my password but not able to reset

Hi, I’ve forgotten my password when I request the link to test on the website I get no email. Then if I try through the app I get a email, when I click on it I see a message say the code entered is invalid. Don’t know what to do. As my other number i...

Immanuel by Level 1: Joiner
  • 443 Views
  • 1 replies
  • 0 kudos

Resolved! Safe search

How to remove safe search, it says cannot cause its controlled by the network.

T-fly by Level 1: Joiner
  • 388 Views
  • 1 replies
  • 0 kudos

6 days no signal

No signal for 6 days wat can i do there are hundreds in the village and no signal people with out wifi have no contact what can 02 do surly they can’t bill next month

beefy1 by Level 1: Joiner
  • 333 Views
  • 2 replies
  • 0 kudos

Hel

I bought a new SIM card for my daughter’s first new mobile phone. I have gone to activate it in her mobile, and now my mobile phone will not make or receive calls. What do I do?

No service

I have no O2 signal all day, please help

Cpap by Level 1: Joiner
  • 628 Views
  • 4 replies
  • 0 kudos

No service since 6am.

My phone has not had service since I woke up at 6am this morning. There is no works in my area. I have tried turning it off and on and tried putting it into airplane mode too. This is ridculous! I need to be contactable!!!

Chloe41 by Level 1: Joiner
  • 402 Views
  • 3 replies
  • 0 kudos