Twice now I have emailed O2 to complain about poor mobile data provision
in Shrewsbury town centre. Twice they have acknowledged my complaint
telling me they would respond within 7 days. First email from them 31st
Dec and second 20th Jan. I suspect O...
I have received my latest bill and have a charge indicating that it has
come from Bosnia & Herzegovina. I have not made this call and don't even
have the number in any way on my phone. How can this happen??
Yesterday I spoke to O2 support to request a change to eSim. The first
thing that happened was the old physical sim was deactivated. I received
after an hour or so an email with the esim link. I couldn't get it to
bring up a QR code on my laptop. I o...
I can’t log in to the my o2 app… I’ve tried resetting my password, but
it keeps saying I can’t do it yet. Says if I’m new can take up to 48
hours, but I’ve had my contract for ages
Hi,I recently bought a mobile with an O2 sim from Mobilephonesdirect but
they tell me they are now unable to activate it as there is a problem
with the mast in the DA1 Dartford area. This was over a week ago. I
don't understand what the issue is and ...
Since this morning all attempts at making or receiving calls just tell
me it FAILED. I have signal for emails etc. and internet connection.
Just no phone calls.I'm just going round and round with queries online -
can't seem to connect to the expert.A...
