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Forum Posts

Digital sim card activation?

I've just received my new upgrade phone, but can't connect as I'm getting a message saying no sim card. I opted for a digital sim so don't physically have one, how do I activate the digital sim?

JillyT by Level 1: Joiner
  • 311 Views
  • 2 replies
  • 0 kudos

Log in problem

When I try to log in on the app I enter my email and password and it asks to verify by sending a code to my phone number. But the only phone number option is incorrect I have no idea who’s number it is

Am125 by Level 1: Joiner
  • 193 Views
  • 1 replies
  • 0 kudos

No network cannot place calls

Hello I haven’t had any network to dial out on my phone for 2 days can you see what the problem is please

Andrea6 by Level 1: Joiner
  • 296 Views
  • 2 replies
  • 0 kudos

I pad pro sim card

I have an I pad pro but I can’t use it without linking it to my phone how do I resolve this ????

Stevegee by Level 1: Joiner
  • 258 Views
  • 2 replies
  • 0 kudos

Resolved! WiFi issues outside

Hi, I'm experiencing WiFi issues when I'm outside. As soon as I step over the threshold of my home all my messages, notifications of missed calls start flooding in. Can you advise? This has been happening for some time now but still nit resolved.

JM-W by Level 1: Joiner
  • 280 Views
  • 2 replies
  • 0 kudos

Line not working

I’m trying to pay my bill but you need to send me a text message first. I can’t receive the text message because my sim can’t connect to any network.

Fran9 by Level 1: Joiner
  • 198 Views
  • 1 replies
  • 0 kudos

My

How do i know if my number has been discontinued? 

Pete21 by Level 1: Joiner
  • 187 Views
  • 1 replies
  • 0 kudos

Resolved! Locked sim

I’ve accidentally locked my sim and I can’t get a puk code

tia3 by Level 1: Joiner
  • 542 Views
  • 6 replies
  • 0 kudos

Unable to call

Why have I received a message from O2 to say all 4G have been switched off

Phone not connecting and braking up

When I make a call from my phone weather it's in my home or out and about my phone is not connecting properly and family and friends have said that they have to ring me 3 or 4 times before they get through but I have not been on the phone. Also when ...

Paul701 by Level 1: Joiner
  • 200 Views
  • 1 replies
  • 0 kudos