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Forum Posts

Resolved! Puk code

My son has locked his sim somehow and is putting it in a new device which is also blocked as an old EE handset, so it’s asking for a sim unlock code which I’m guessing is the PUk code, we have the device unblock code but can’t put it in until we get ...

Contact details for O2

Please can you send me o2 number? 202 is not working, i want to call with another phone not registered with o2

Gesi by Level 1: Joiner
  • 725 Views
  • 1 replies
  • 0 kudos

Bad signal

I have one bar of signal at both my house and my parents house in south west london. Can my signal be improved? Otherwise I will have to move providers.

LSTP by Level 1: Joiner
  • 1558 Views
  • 9 replies
  • 0 kudos

Problem with receiving short code texts - Customer Service unable or unwilling to help

Since maybe the end of May, I've been having problems with receiving short code messages - mainly verification text, but also other texts from companies like Royal Mail, Paypal, my bank, and many others. It seems to be intermittent - some days those ...

Blocking a country

Hi my Son is in Corfu, close to Albania. He is picking up the signal of this Country. How do I block +355 on the app. Code for Albania

Eamon1 by Level 1: Joiner
  • 788 Views
  • 5 replies
  • 0 kudos

Paid my bill but I still don't have any signal

Hi, my phone was cut off as I missed my payment. I paid it back two days ago but I still don't have a working sim card. I've rebooted it and tried enabling / disabling data. The account shows paid. Any suggestions? I can't call tech support

Info missing

Hi, when I log into my o2, my pay monthky account is not showing. I can't see what tariff I am on or when I can upgrade