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Forum Posts

Resolved! My memorable name

Hi! I had fraudsters trying to scam on my phone last night. They pretended to be from O2. Because of that I want to change my memorable name answer. How do I change it? Thank you.

using phone abroad

Hi imgoing on holiday to spain do I need to add a bolt on to beable to use my phone when I'm away ?

VivS14 by Level 1: Joiner
  • 339 Views
  • 1 replies
  • 0 kudos

No not port in since 24/6/2024

Hi ,I have purchase 2 new sim only contract deal through Uswitch and requested to keep my no, I have provided PAC code from skymobile to the O2 via online form on 24th June for me and my wife's no to keep, which we are using from more than 10 years a...

Amit1 by Level 1: Joiner
  • 419 Views
  • 2 replies
  • 0 kudos

Hi bill payment issues

I already did my bill payment but still i get restrictions on my data and everything thing my sim card number is [removed] and the payment reference is [removed] [mod edit: as this is publicly viewable we've removed some personal info. Thanks ]

Lavkumar by Level 1: Joiner
  • 387 Views
  • 2 replies
  • 0 kudos

eSIM profile not installed on iPhone.

I followed the procedures for downloading an eSIM on my App following a recent upgrade, but at the end of the process I got a message stating that my ESIM profile has not been installed. It says try again, but the ‘Try Again’ button does nothing. If ...

Trev3 by Level 1: Joiner
  • 1158 Views
  • 5 replies
  • 0 kudos

Can't send data voise or make calls - URGENT!

Help.Flying to France in the morning.Can't call or sms or send dataThis maybe a billing issue but I can't login in as you want to send an smsCan't see how to use Live Chat. Website sends me around in circles.

Resolved! I have got a new phone

Hiya, I have purchased a new phone. Can I just pop my current SIM card in or do I need a code from yourselves? Regards, Belinda

Bels by Level 1: Joiner
  • 482 Views
  • 4 replies
  • 0 kudos

Need to take the bar off my phone

Hello i I had my phone stolen at the weekend I rang o2 and they put a bar on my phone however I have received my replacement sim today and cannot use it due to the bar please can this be lifted?