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Abysmal Signal

The signal I am getting is terrible H most of the time, yet coverage map puts my house firmly in 4g. I have registered this over a week ago and get the standard message that they are aware and engineers are working to sort it. Well I suggest they eit...

Resolved! Transfer Mobile No. to Husband

How do I give my Mobile No. to my husband

My O2 phone number won’t update

So my number on MyO2 won’t update because it says my number is already associated with another account but I changed my number over to a new contract months ago. How can I fix this?

Divert to voicemail

I’m abroad and want to divert all calls to voicemail. On my iPhone I’m required to enter a number for call forwarding to send calls to my voicemail. Any idea what this number is? Thank,you

Change of surname

Hi I’ve realised that my maiden name is down on my contract and I need to change it to my married name what do I need to do please?

Trying to change my number to new phone

Hi there I have upgraded my phone and whilst doing the transfer it said it could t transfer my number to my new phone please can you advise

4GRoaming

Since having a Sim only contract my O2 4G roaming isn’t working.

5G not working

Whenever my phone gets 5G signal, it doesn’t work. My previous phone had no problems but since getting my new phone 5G doesn’t seem to work. I have tried different configurations in the settings regarding 5G and nothing works

Phone not connecting calls or messages

my phone [removed] was blocked [by request, as a caution] on 3rd July and unblocked later the same day 3rd July I was told that the service would not be normal for 24 hours after that - approx 18.00 on 4th July This morning I have been unable to rece...

Abroad

I am currently abroad and would like to access my account however I am unable to receive the text message to verify that this is my phone number

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