Forum Posts
Deactivation package
I've had a message saying my order has been processed.I haven't placed an order. The only thing I can find is a deactivation package. What is it?
Stolen phone - Can't check my account
I have had my phone stolen, but wish to check my Account. The only way to do this demands a code that will be sent to the Stolen telephone! How am I supposed to gain access to my account, if I have no access to the telephone number?
Deactivation
I have received a txt saying deactivation has been completed but I haven’t asked for it to be deactivated can you let me know what o need to do
Business sim swap
Can anyone help me to swap the sim, this website keep telling me to log in my business but no solutions or whatsoever 1 totally distressed and CS never receive the call to support
Resolved! I need to change my account name please! For some reason it has my daughters name on it
Ever since joining O2 my account has said “hello Emelia “ which is my daughters name . The account should be in my William Jarvis !
account
I cannot access my account as the security code has been sent to my phone which I do not have access to
Swapping my phone to iPhone 15
How do I swap my telephone number and data from my iPhone X to a new iPhone 15
Esim
I need permission to switch from a sim to a eSIM on my new phone
Why is my spending capped when I don't have a spend cap set
My out of usage charges have been capped and I don't have a spend cap set, is there a reason for this ?
