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Mobile data issue on Samsung S21Ultra 5G

Hi All, Hoping for some help here, I have an S21Ultra 5G, for the past couple of months now I have had intermittent issues with mobile data. My phone will go from having full 5G to No service in areas where I know there is a full 5G signal with a mas...

O2 Phone Call Issue

MorningWe have 3 no. O2 mobile phones in our household, and for the last 2 weeks we are experiencing problems with receiving and making phone calls.Quite often, people try to call our phones, only our phones do not ring and around 30 minutes later we...

Can't receive iMessage since changing Sim card

Have returned from trip in Thailand where I used a local SIM card. Have now changed SIM card back to my UK sim & now I can't receive iMessages - they seem to be sending out okay, but not in. Any suggestions welcome!

Data block

I need help asap, I missed my payment by a few days as I’m in Korea, so o2 cut me off which is fair my bill is now paid it was paid on the 10th July they told me it would take up to 24-48hrs to clear my bar it’s now the 16th I’ve got no service on my...

Puk code

I'm trying to get a puk code but when I sign in it wants to send me a code I cannot get because my phone is locked,any other way of getting my puk code?

Getting my phone reconnected

why is my phone still not connected

Cancel

Hi I was looking at phone contract and was going to check out and paid the £30 upfront but have changed my mind and I’m looking to cancel the payment and phone

Account locked

I am locked out of my account and need access immediately.

Resolved! Network Provider Voicemail

Hello Yesterday I upgraded my voicemail and now I have noticed my voicemail says Network p a provider voicemail . How do I get this off ? thanks

bad wifi

Hi when i am in Sainsburys BN14 9LA Worthing it is impossible to get wifi, so when i log into o2 wifi, they say when you receive the code, input the number, i never get that code in the store, only when i am back in the car in the carpark, then i can...

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