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Forum Posts

Mobile data issue on Samsung S21Ultra 5G

Hi All, Hoping for some help here, I have an S21Ultra 5G, for the past couple of months now I have had intermittent issues with mobile data. My phone will go from having full 5G to No service in areas where I know there is a full 5G signal with a mas...

PaulT2805 by Level 1: Joiner
  • 435 Views
  • 2 replies
  • 0 kudos

O2 Phone Call Issue

MorningWe have 3 no. O2 mobile phones in our household, and for the last 2 weeks we are experiencing problems with receiving and making phone calls.Quite often, people try to call our phones, only our phones do not ring and around 30 minutes later we...

Ade_B by Level 1: Joiner
  • 605 Views
  • 1 replies
  • 0 kudos

Can't receive iMessage since changing Sim card

Have returned from trip in Thailand where I used a local SIM card. Have now changed SIM card back to my UK sim & now I can't receive iMessages - they seem to be sending out okay, but not in. Any suggestions welcome!

KRoo-er68 by Level 1: Joiner
  • 774 Views
  • 1 replies
  • 0 kudos

Data block

I need help asap, I missed my payment by a few days as I’m in Korea, so o2 cut me off which is fair my bill is now paid it was paid on the 10th July they told me it would take up to 24-48hrs to clear my bar it’s now the 16th I’ve got no service on my...

NoName97 by Level 1: Joiner
  • 635 Views
  • 3 replies
  • 0 kudos

Puk code

I'm trying to get a puk code but when I sign in it wants to send me a code I cannot get because my phone is locked,any other way of getting my puk code?

Robebanks by Level 1: Joiner
  • 496 Views
  • 1 replies
  • 0 kudos

Cancel

Hi I was looking at phone contract and was going to check out and paid the £30 upfront but have changed my mind and I’m looking to cancel the payment and phone

Lloyd3 by Level 1: Joiner
  • 279 Views
  • 1 replies
  • 0 kudos

Account locked

I am locked out of my account and need access immediately. 

TH4 by Level 1: Joiner
  • 320 Views
  • 1 replies
  • 0 kudos

Resolved! Network Provider Voicemail

Hello Yesterday I upgraded my voicemail and now I have noticed my voicemail says Network p a provider voicemail . How do I get this off ? thanks

Anonymous by Not applicable
  • 1839 Views
  • 2 replies
  • 0 kudos

bad wifi

Hi when i am in Sainsburys BN14 9LA Worthing it is impossible to get wifi, so when i log into o2 wifi, they say when you receive the code, input the number, i never get that code in the store, only when i am back in the car in the carpark, then i can...

Graham16 by Level 1: Joiner
  • 393 Views
  • 1 replies
  • 0 kudos