Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi, I was wondering if anyone can help. I've been on O2 since August and have never managed to access the WiFi underground when using the tube. It comes up with "identity" and "password" and it says I cannot auto connect. I have tried online assistan...
I would like to pay the bill but I don't know how to do it
I can’t get on app I forgot my details
Hi there, I'm in Sao Paulo and my phone has been stolen. Can I have it shut down asap.?
Hi there, My phone has been stolen. Can I have it shut down immediately. Ben
Hi, I have two numbers on the same contract / account, one for myself and one for my wife. However after the PAC's were processed I no longer see one number in my app, my wife can not register a separate email as its on my account and also she has lo...
Hello renewed my o2 contract on 5/12/33 on the 6th my phoned showed no service and says 4g call have been turned off by o2. I just have a mobile have been trying to find a live chat but just get the virtual chat can you please advise
I am new o2 customer. (REMOVED) SIM now activated. When I try to use from TQ6 9GL I get error message Not registered on the network
i have just arrived into Hong Kong and am trying to purchase a zone 2 bolt on, but am only getting zone 3 bolt on options
I will like a number for customer care
