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No data

Problem this morning when trying to pay for parking on an app and my iPhone (15 Pro Max) couldn’t connect. Phone signal all OK. Couldn’t connect to Speedtest either. Husband’s phone absolutely no problem, also iPhone (11Pro Max). Both on SIM only PAY...

SusC by • Level 1: Joiner
  • 583 Views
  • 8 replies
  • 0 kudos

iPhone ime blacklisted

I lost my iPhone 11 last year but the police ended up handing it in however it reported it as lost, I’ve now gone to trade the phone in as I’ve got a new one but it’s marked as blacklisted so they need it taken off the list in order to trade in is th...

Roaming in Europe

I pay monthly and the app says I should get 25 GB of data in Europe with my plan. I am currently in Europe and I can’t access it.

Help1234 by • Level 1: Joiner
  • 239 Views
  • 1 replies
  • 0 kudos

Abysmal Signal

The signal I am getting is terrible H most of the time, yet coverage map puts my house firmly in 4g. I have registered this over a week ago and get the standard message that they are aware and engineers are working to sort it. Well I suggest they eit...

madasaman by • Level 1: Joiner
  • 1120 Views
  • 11 replies
  • 0 kudos

My O2 phone number won’t update

So my number on MyO2 won’t update because it says my number is already associated with another account but I changed my number over to a new contract months ago. How can I fix this?

174- by • Level 1: Joiner
  • 283 Views
  • 1 replies
  • 0 kudos

Divert to voicemail

I’m abroad and want to divert all calls to voicemail. On my iPhone I’m required to enter a number for call forwarding to send calls to my voicemail. Any idea what this number is? Thank,you

Change of surname

Hi I’ve realised that my maiden name is down on my contract and I need to change it to my married name what do I need to do please?

Trying to change my number to new phone

Hi there I have upgraded my phone and whilst doing the transfer it said it could t transfer my number to my new phone please can you advise

Tanya1986 by • Level 1: Joiner
  • 393 Views
  • 4 replies
  • 0 kudos
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