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Forum Posts

Number

I don't have access to the telephone number to receive a code via text

Ckj by Level 1: Joiner
  • 177 Views
  • 1 replies
  • 0 kudos

Different number when phoning

Hello, My contract used to be through my husbands account with virgin it was a deal we got a cheaper 02 sim, when it was due up I opened my own account, I got a new SIM card and transferred by number which is ***********, since then when I message a ...

Cp13 by Level 1: Joiner
  • 189 Views
  • 1 replies
  • 0 kudos

No internet

I purchased £15 rolling plan but no internet?

Beqashino by Level 1: Joiner
  • 232 Views
  • 2 replies
  • 0 kudos

Resolved! Cancel Disney Plus subscription

I want to cancel my Disney plus subscription but there is no obvious way to do this.

NMS by Level 1: Joiner
  • 513 Views
  • 1 replies
  • 0 kudos

Cannot Activate eSim on Samsung S24

Hi, I have just received my new Samsung S24 that I have upgrade from my old S20+. I have just finished setting it up and have not managed to activate my eSim. I cannot find a QR code or another activation code that it requires and the MyO2 app and we...

MC73 by Level 1: Joiner
  • 470 Views
  • 2 replies
  • 0 kudos

Phone calls not connecting

Hi there,My phone drops my calls whenever I try to make an outgoing call, and if people try to call me it just says “it has not been possible to connect your call”. Please could this be investigated?