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Signal problem

I’ve got 3 accounts . My son has this number *************. He travel today to Croatia and when he arrived there , he doesn’t have any coverage or signal . Today in the morning he has a normal signal here in the uk before he traveled [Mod edit: Pleas...

Resolved! Entering my Pac code

Need help

Resolved! Calling to abroad

Hi tell me why I can't call to Poland

Sim card not provisioned

What do you do if sim card is not provisioned

New phone set up for minor

New phone set up will not let me get past “update restrictions”

Extra charges

My son has been buying things on Xbox and adding it on to his contract. Is there any way I can stop this happening please?

My number shows still processing

While moving my primary number onto new contract, O2 deactivated my primary number, I had to get it re-activated last week, and now its now showing on their system. Keep saying they need to process the number again in order for me to migrate it onto ...

Resolved! Switch off VM when in SE Asia?

Please advise how I switch off my o2 Voicemail, whilst I am in Vietnam for the next plus 3 months...(iPhone SE first gen)I am using my eSim for a local number, and in country calls/data. I currently get 2-3 rogue/sales calls a week from the UK, which...

O2 Audible Extra cancelled but still active with Audible

Hi, Hoping someone might be able to help. I had a 3 month free trail to Audible via O2 with an O2 extra which started on the 1st April and ended on the 30th June. This was activated fine with Audible and I cancelled the O2 Audible Extra on the 1st Ma...

Resolved! Abroad use

Hi I’m going to Spain at the end of August beginning of September. I need to ensure that I will have useable data and how much this will cost. could you please let me know what I can use abroad based on what I’m currently paying or more options so I ...

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