Get tech support for your O2 issues

Phone number port over 2 weeks delayed

so first post was marked as spam for some reason for all sincerity this is genuine. im having issues with porting my number.i joined O2 on 26-06, and requested a port that same day, received mail saying the port would be completed 27-06 - great. 27-0...

Can’t sign in to 02

Can’t sign in to my 02 account my mobile is broken I’m using an iPad

Resolved! Number migration - NOT done, repeatedly!

I'm out of contract on my current sim-only account, so I bought a completely new sim-only account with temporary#, and have phoned O2 twice now over several days to get my current O2 sim-only main# moved to the temporary# I got with the new sim-only ...

My roaming does not work in Europe

My roaming does not work abroad in Europe

Problems with D-Link DWR 978 5G Router

I have a D-Link DWR 978 5G Router withan O2 mobile broadband SIM in it. Exactly 24 hours after it is booted it loses the WAN connection and has to be rebooted. The DLink R&D team have been investigating the issue running detailed diagnostics and logg...

Phone with technical services

My iphone is currently with the O2 technical services department because it lost power and would not let me into it. As it has extended warranty the technical services are checking whether or not this is due to a manufacturer's fault. How am I able t...

Order online

I have entered an order online. At secure checkout I confirm my details and instead of moving to next check it just goes into a loop and no matter how many times I confirm my details it doesn’t move on

New number

I am an 02 customer with a SIM only contract I would like to be sent a new number for this contract as I have been receiving prank phones call a would like help with new number

Device is broken

Hello, One of the phones I have on contract with you - number [removed] is broken. Can I get this exchanged for a new device and continue to pay my contract? My number is [removed]. Please message or call me on this number. Thank you, Max [mod edit: ...

Resolved! Switched to iPhone - Freestyle Libre 2 Issues

I decided to get an iPhone to try it out. Never had one before my self and been an Android user since 2010. I am a diabetic and use a Freestyle Libre 2 sensor to monitor my blood glucose levels. On my past phones, Samsung S24 Ultra, S23 Ultra and a P...

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