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Forum Posts

Resolved! PAC number transfer has taken over a week and still not gone through?

Hi,First time poster on this forum. Looking for some advice.I completed the O2 form for a PAC transfer of my old number to my new O2 pay monthly SIM on December 19th. On Friday 23rd December I chased this up as the number had not been transferred to ...

H1JFG by Level 2: Apprentice
  • 2992 Views
  • 11 replies
  • 0 kudos

Apple Watch - Error code 112

Hi,I am experiencing error code 112 when I attempt to set up the mobile service on my Apple Watch 9. Having tried an O2 I was directed to the customer services telephone line who were not able to help. They sent me guides on how to set up my Watch wh...

TripleEm by Level 1: Joiner
  • 516 Views
  • 3 replies
  • 0 kudos

Taking too long transferring old number

Since last Monday i've been messed about getting my old number transferred to O2 network. I've been lied to and thobbed off constantly and even told at that couldn't find my details and had to go pay monthly to get my transfer to go through successfu...

aaronUk by Level 1: Joiner
  • 302 Views
  • 1 replies
  • 1 kudos

Problem Signing in

Cannot log into My O2 - asking for different mobile number

IFT by Level 1: Joiner
  • 202 Views
  • 1 replies
  • 0 kudos

Resolved! Age restriction

Hello I want the age restriction for 18+ sites removed from my account 

Hugo1923 by Level 1: Joiner
  • 247 Views
  • 1 replies
  • 0 kudos

Network not changing

Switching from Tesco mobile to O2 aim only contract and keeping my number. Porting date was today 12th and my number should be *************. Nothing seems to be happening and I’m still on Tesco mobile [Mod edit: Please do not share personal details ...

Resolved! my order

Can anyone help me, Ive recieved a email about my order reference but i can't track it!Thanks (sorry for my bad english)

coverage

hello, i live in Buxton and the past few months the O2 coverage has not been consistent. I am not sure why my bill has gone up in cost when I have had an inconsistent data service from O2

AliB1 by Level 1: Joiner
  • 325 Views
  • 3 replies
  • 0 kudos

I phone 14pro

My phone has completely stopped working it’s under 2 years old Apple tell me it needs a new mother board it’s apparently out of warranty I have had to buy a new phone I would like to be released from paying more for this device under consumer law and...

RA11 by Level 1: Joiner
  • 246 Views
  • 2 replies
  • 0 kudos

Resolved! Signal is terrible after being moved from virgin

Been moved over to o2 from virgin since they're putting everyone on it now and my data has been absolutely abysmal since the switch. Went on to data checker and they claim a mast isn't working as it should but nothing seems to be getting done to fix ...