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Forgotten password

I usually unlock my phone with my fingerprint. Tonight I went to use my phone & fingerprint was no longer there but a request for a password. Don't know the password & there is no option for forgotten password. How can I get back into my phone?

GillsF by • Level 1: Joiner
  • 1339 Views
  • 5 replies
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Resolved! Cancelling from overseas

Hello, My phone contract is coming to the end and I'd like to cancel it as I am living overseas. I looked at the FAQs which suggested calling but that's a bit difficult from abroad. Is there an alterative way to do this? Thanks

Becky123 by • Level 1: Joiner
  • 805 Views
  • 1 replies
  • 0 kudos

WiFi Calling No Option? Huawei P30 Pro

Hi team,I need to enable WiFi calling on my Huawei P30 Pro but I cannot see the option anywhere?I've been into mobile data settings and also WiFi settings but the option that should be there isn't.Please help

Apb188992 by • Level 1: Joiner
  • 1514 Views
  • 4 replies
  • 0 kudos

Texts not arriving

Some texts from my daughter never arrive despite my phone being on all day every day. They seem to be texts sent at night when the phone is off. I did not have this problem with any previous phones. Phone is a Samsung. The settings have been checked ...

Rudi by • Level 1: Joiner
  • 971 Views
  • 2 replies
  • 0 kudos

Resolved! Nuisance calls

This week I have received around 4 calls per day from mobile numbers that I do not know. What I call it back it says that the number is not recognized? How can they call me then? All the numbers are different. How can I stop this?

Spike1 by • Level 1: Joiner
  • 1132 Views
  • 3 replies
  • 0 kudos

Issues calling a specific contact

I'm having issues dialling one of my contacts.The number is my Nan's land-line, which starts to ring like any other number, but then cuts off with what sounds like a busy tone.This is an issue on 4g etc, or a WiFi call.I know it's not an issue with t...

typojinx by • Level 1: Joiner
  • 1491 Views
  • 5 replies
  • 0 kudos

Resolved! No audio on new Oppo Find X3 Lite 5G

I have had ny phone for two days. The first time I used my headphones all was OK but as soon as took the headphones out, the phone has stuck on headphone settings and I cannot hear anything or receive calls / make calls unless I have the headphones i...

Gill_O by • Level 1: Joiner
  • 813 Views
  • 1 replies
  • 0 kudos

o2 WWAN

My phone keeps dropping wifi in preference for 02 WWAN.02 WWAN doesn't show up in my wifi list.Automatic connection to networks is DISABLED on my phone (iphone 12)I connect to the internet via my wifi - private, unique password protected - however I'...

Resolved! 02 fraud txt

Hi I had a call from someone from 02 saying i been chosen as i pay my bills on time for an amazing deals etc... they sent me a code as i didnt understand what this man was shouting about i just hung up no details were given over the phone i later ran...

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