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Lost photos

Hi I recently dropped my phone and the screen went blank. It still beeps when messages are coming through. My question is can I still get my photos and videos off the phone. I cant transfer to new phone as I can't see screen to give permission. Is th...

Shaz3 by • Level 1: Joiner
  • 537 Views
  • 1 replies
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samsung a70 black screen of death

I got a samsung a70 in january. Today, whilst listening to music, the screen went bright white, and wouldnt respond. i turned it off, to reboot it, as lately it has been freezing sometimes, even thou i have updated it. Now it wont turn on at all. ive...

My Wi-Fi stopped working abruptly with Company VPN

I've been working from home (WFH) for two months with no IT connection issues. I'm using a Company laptop with Company Cisco AnyConnect Secure Mobility Client VPN and my O2 wi-fi via a plug-in dongle (house reno ongoing so no phone line). At 17:00 on...

Linners by • Level 1: Joiner
  • 940 Views
  • 3 replies
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Upgrading via third party

Hi,I am trying to find out if I can upgrade via third party website such as (mobilephonedirect) if I'm O2 app it shows that I am eligible for upgrade? I have spoken with different chat gurus and they've given me different answers. Such as one says th...

Asim88 by • Level 1: Joiner
  • 2677 Views
  • 6 replies
  • 0 kudos

Can't receive texts after porting.

Hello.I recently left three due to awful problems. It seems only to be faced with issues at 02.I gave my pac code early morning yesterday.Told me to wait until today. Everything seems to have gone ok. But I can't receive texts from three numbers, I c...

Jord1234 by • Level 1: Joiner
  • 2067 Views
  • 8 replies
  • 0 kudos

Resolved! E-Sim

Hi Few questions: Can you send and receive SMS and iMessage from both numbers?Same for FaceTime?What are the costs and how exactly do you order one in the current climate?

Weapon90 by • Level 1: Joiner
  • 1432 Views
  • 6 replies
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Voicemail settings

Hello, hoping someone can help as I have used "Aura" fruitlessly and can't get on live chat anywhere. How do I alter my voicemail settings please? I want it to ring for longer than 15 seconds. I've tried doing the **##61# stuff and it just keeps the ...

ellymoo by • Level 1: Joiner
  • 1762 Views
  • 5 replies
  • 0 kudos

Number spoofing

Hi. I think my mobile number has been spoofed. In the last few days I have received calls from 3 different people who have asked why I had called their numbers. When I said I hadn't called anyone they were adamant that they had missed calls from my n...

Resolved! Missing iData bolt on

I recently changed my monthly tariff, but now the voicemail on my iPhone is not working as before. It looks like I'm now missing the iData bolt on. Can you please advise how I can get this activated?

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