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Forum Posts

Galaxy Watch 3 - LTE version - Searching for network

Hi All, Having a nightmare and main o2 support number have told me 3 different things. Background 1) Purchased galaxy fold 2 and galaxy watch 3 LTE directly from Samsung. 2) Found that 02 supported LTE version of watch. 3) rdered pay monthly sim from...

Natnrg by Level 1: Joiner
  • 1475 Views
  • 5 replies
  • 0 kudos

Amazon App & Alexa App

Hi All, Really random, My iphone Apps for Amazon and Alexa App dont work on wifi. If i turn off wifi and use 4g all ok.Have deleted apps, reset wifi. cant see anything esle PLEASE HELP.

DJL20 by Level 1: Joiner
  • 818 Views
  • 1 replies
  • 0 kudos

Resolved! Cancelled sim contract

I've cancelled my daughters sim contract on my account whilst going through a mental health episode today. Can I get the sim reinstated please

Andy81 by Level 1: Joiner
  • 1519 Views
  • 3 replies
  • 0 kudos

Resolved! Samsung Galaxy J5/02 How to remove voicemail notification

Hi, I have a Samsung Galaxy J5 with 02. Tried all the suggestions but cannot remove "New Voicemail" notification (Dial 901). However there is nothing on 901 nor 905. Cleared caches/data on both phone (under apps) and contacts. Switched phone off for ...

Resolved! Sim not swapped after 24 hrs

Hello, I have upgraded my phone and due to it being 5G ready i needed to use a new sim, I used the website to swap my sim and typed in my new sim code but now both my phones have so signal and i cant receive or make calls and text. Your live chat isn...

JMB by Level 1: Joiner
  • 727 Views
  • 1 replies
  • 0 kudos

Resolved! Old SIM left in recycled phone

I accidentally left my old SIM card in my phone when I sent it to O2 recycle. Is there any way that this could be used for fraud and if so is there anything I can do to prevent this? Thanks!

Meg2 by Level 1: Joiner
  • 1234 Views
  • 3 replies
  • 0 kudos

Resolved! Merging two accounts

Hi I have got a family plan with two accounts. Currently I can only see one account on my phone and I need to 'merge' the two accounts together so I can see both account information on my phone. How do I merge them together please? Thanks

sianie72 by Level 1: Joiner
  • 1081 Views
  • 3 replies
  • 0 kudos