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International calls getting disconnected

Whenever I get a call from a international number it disconnects/drops the calls between 45-55 seconds, I have reset my phone several times, the person calling me has been in touch with their service provider and all is ok, and he can call another Uk...

Supragal by • Level 1: Joiner
  • 1630 Views
  • 4 replies
  • 0 kudos

5G sim swap

Hi, i've received new Galaxy S20 today, and rather than use old 4G sim from the S9 I wanted to use the new 5G sim and do the sim swap. I'm worried I lose apps and more importantly contacts that are on my current sim. How do I get them over safely? Th...

Swap my sim

Hi there. I hope this is the right board.I just upgraded my phone, as my old one broke, and I was near the end of my contract. I believe I need to do something called a sim swap. As from what I can tell, the new sim is blank.However, the sim swap pag...

Charge to Mobile has stopped working

Hi can anyone help, I've been trying to use the charge to mobile function on my phone and my sons PS4, I've had no issue with this before and all bills are paid on time.I've been trying to call O2 for the past 10 days and can't get through,understand...

Regi1981 by • Level 1: Joiner
  • 1696 Views
  • 3 replies
  • 0 kudos
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