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Forum Posts

Disney+ / Did O2 hacked my account?

Hello I couldn't find an answer to my question among hundred of questions about Disney+ on O2 community so please apologies if it is there was already the same question. I have upgraded yesterday with Disney+ free for 6 months.I have followed the lin...

Sylvain by Level 1: Joiner
  • 1509 Views
  • 5 replies
  • 0 kudos

Incoming calls not connecting

Hi Really hope someone can help, this is driving me crazy! I have an iPhone 11 Pro Max and I'm having an issue with incoming calls. When a caller phones they can't hear it ringing out but it's ringing my side. When I answer the call fails. Caller eit...

Bonnie007 by Level 3: Thinker
  • 672 Views
  • 1 replies
  • 0 kudos

GPS tracker won't upload to server as port seems to be blocked by O2

I have a GPS tracking device with an O2 SIM inserted on my vehicle which uses a web based live tracking platform. Basically the device obtains GPS coordinates and then uploads them to the IP address of the tracking platform sever. Suddenly the tracke...

Billy1 by Level 1: Joiner
  • 3105 Views
  • 16 replies
  • 0 kudos

is this SMS from 02 ?

I`m on a 24month Small Business Contract with at least 10months left.Can anyone confirm if this is a genuine SMS from 02 please-The senders no is 07800 005360O2: Hi, we'd love to talk to you this month about your next upgrade and the great offers we ...

Ims showing as not registered

I have been with o2 on contract for lots of years ( seem to be on o2 business but thats another matter) ive recently got a new phone from a friend (a50 if thats relevant) in settings my phone is showing IMS not registered is this important? And if so...

Gary74 by Level 1: Joiner
  • 1922 Views
  • 3 replies
  • 0 kudos

Resolved! Swapping to O2

When you swap to O2 do you need a new sim or use your existing one? They have had my PAC number from the time I purchased the sim contract. I now have a message from O2 sayingThanks for your order, your sim is on it's way, will be with you in 1-3 day...

RichardT by Level 1: Joiner
  • 1159 Views
  • 4 replies
  • 0 kudos

Caller Not Hearing Ringtone

I have an Apple Watch cellular which I have used for some time now. Since adding this to my contract I have been having issues. When people are calling me they do not hear a ring tone. My phone rings as normal but they have no idea if call is connect...

Apple watch data plan transfer

Hi, I upgraded my apple watch from apple watch 3 to apple watch 5 and am struggling to sign it up to a data plan. When I try it keeps giving me error code 30 and tells me to ring o2 which is impossible at the moment. I think the reason I can't get a ...

Deedei by Level 1: Joiner
  • 503 Views
  • 2 replies
  • 0 kudos

Phone slow and cutting out

Hi I'm having trouble with my galaxy a71 it keeps cutting out especially when using camera and is very slow I've only had phone for 8 weeks!

LW84 by Level 1: Joiner
  • 768 Views
  • 4 replies
  • 0 kudos

New Phone - unable to make calls.

I received my new phone yesterday. I am unable to make or recieve calls. I am able to message but no phone calls. Can someone help please?

Sophie912 by Level 1: Joiner
  • 2090 Views
  • 21 replies
  • 0 kudos