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Forum Posts

Resolved! Voicemail message from O2

I've recently received a voicemail message from O2, saying that my voicemail is set to default, and I would have to enter a new 4-10 digit passcode to access it. I've never had any problem with my voicemail before, but can't access any new messages. ...

Tre63 by Level 1: Joiner
  • 819 Views
  • 2 replies
  • 0 kudos

Resolved! NOT ENOUGH STORAGE SPACE

Hello I need advice. In february O2 upgraded my tariff but I have full storage. What do I do please advise.

Andrea3 by Level 1: Joiner
  • 499 Views
  • 1 replies
  • 0 kudos

Audible add on

Hello,I changed my O2 plan to pay monthly and was told I would recieve a free add on. I chose an audible subscription but did not manage to log on. I have downloaded audible but have not received log in details to access it for free. How can I access...

Call waiting

I am issues with call waiting not working. I normally received text message for missed call. I used to have call waiting working perfectly on the same phone ( redmi 6 pro)With 3 network. When I changed to o2 and transfer my old number to o2 I discove...

Abzibs by Level 1: Joiner
  • 746 Views
  • 2 replies
  • 0 kudos

Resolved! WiFi Calling on Samsung Note10+

Hi, So I've switched my SIMO contract from Three to O2, the PAC transfer was yesterday (2nd June) on my Samsung Note10+ (4G) purchased directly from Samsung. With my old Three sim, Wifi Calling worked immediately and I could toggle it on or off. Now ...

LeeSutton by Level 1: Joiner
  • 3246 Views
  • 25 replies
  • 0 kudos

Resolved! Visual voicemail

I changed my Sim only contract a week ago and I now cannot get visual voicemail. Are O2 not supporting it now. I prefer Visual to having to phone 901. Can you tell me how to change please

Jackie51 by Level 1: Joiner
  • 744 Views
  • 1 replies
  • 0 kudos

Missing text messages

Switched phone on this morning and all past text messages have disappeared even though my settings state keep forever. How do I get them back.

Angie06 by Level 1: Joiner
  • 607 Views
  • 2 replies
  • 0 kudos

Resolved! Biometrics

hi, Since the last update to my o2 app,I have lost the option to login using biometrics I have to keep putting pin in. In settings there's no biometric option available anymore ?!

Tally_D by Level 1: Joiner
  • 1249 Views
  • 4 replies
  • 0 kudos