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Z FLIP stopped working after software update

CHRISTINEzflip
Level 1: Joiner
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Phone nagged me about software update for a while, until I got fed up and did it! After this, phone started turning off every time I closed it - very annoying but lived with it. THEN stopped working altogether.  Won't even turn on!!! Any ideas out there? Can't even turn it off and turn it on again..... still paying for it, so guess next step O2 shop. Has this happened to anyone else?

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MI5
Level 94: Supreme
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@CHRISTINEzflip 

Best to contact Samsung directly https://www.samsung.com/uk/support/contact/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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