on 03-09-2021 13:00
Hi, I’m trying to check out a pay monthly iPad and it’s saying I’ve entered an invalid cvv number when I haven’t?
Solved! Go to Solution.
on 03-09-2021 14:53
on 03-09-2021 14:53
@StephenH1 You need to speak to customer service, and also possibly to your Credit/Debit card provider.
Call 202 from your mobile or 0800 032 1402 from any phone.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am. The 0800 number isn't available until 9 am.
Other numbers for CS are here: Guide: Coronavirus Community Help and Support
on 03-09-2021 14:53
on 03-09-2021 14:53
@StephenH1 You need to speak to customer service, and also possibly to your Credit/Debit card provider.
Call 202 from your mobile or 0800 032 1402 from any phone.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am. The 0800 number isn't available until 9 am.
Other numbers for CS are here: Guide: Coronavirus Community Help and Support