Weak sugnal

[Gill6]

Signal is mostly on 1 bar, inside and outside.

i have switched to WiFi calling spent hours on the phone with apple doing diagnostics and them looking at my settings- apple is happy everything is good with my device and software.

have been into the o2 shop we checked area signal reset WiFi and replaced SIM card.

signal varies between 1 & 4 bar on std call - which is provided by o2 …. Please advise 

thank you

[Enlli]

We are a Customer only Community so can't help apart from pointing to our guides

See https://status.o2.co.uk/

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

You might want to download the My Network App and register to report and stay updated re faults in your area

https://www.o2.co.uk/apps/my-network