[Video Guide] How to use the My O2 App

[Chris_K]

Hey everybody,

One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.

Check out the videos below, with more on the way soon, showing how to manage your account with My O2.

Introduction to My O2 

How to change tariffs in My O2 (Pay Monthly customers)


How to change tariffs in My O2 (Pay As You Go customers)


How to view or add bolt ons in My O2 

OurO2 staff members will be recording more My O2 videos and we'll update this thread once they're ready. In the meantime, we have some fantastic My O2 guides that our O2 Community members have created should you have any issues, or want to know how to do certain things. Check them out below.

Guide: How-to guide for My O2 

Guide: My O2 App 

Guide: My O2 - Website  

Guide: My O2 - Allowances  

Guide: My O2 Pay & Go 

[O2Kurt]

gotta love my boy scotty.

thanks
kurt

[Chris_K]

Hey all,

We've added two new videos today - one with Scott showing you how to change Pay As You Go tarrifs, and one where he shows you how to add or view bolt ons, all within the My O2 app.

[Jim22]

Hi

Can you do a video on how to download details of "what i have used" on previous bills?  I used to be able to do this but something appears to have changed.

Can you help?

Thanks Jim

[MI5]

@Jim22 

How to here Guide: How do I get to the 'Download Bill' page? 

[pgn]

Aura's still not behaving - she won't listen to you on Android phones, has been like that for a couple of months or more. (In response to the video clip that says you can talk to Aura).

More here: Aura Voice Recognition on Pixel 4a

https://community.o2.co.uk/t5/My-O2/Aura-Voice-Recognition-on-Pixel-4a/td-p/1460013#.YQ_NOYRWYoM.twi...