No 4G in Paris

[Balwant]

Hi -

I’m currently in Paris and can’t seem to get any data / 4G… Can you help?

thanks

bal

[Cleoriff]

Hi @Balwant 

Have you got mobile data turned on? Try searching manually for another network, save and reboot the phone.

If that doesn't work call O2 tomorrow and check that you haven't got any roaming bars on your phone. All numbers in this guide. Guide: Coronavirus Community Help and Support 

[MI5]

@Balwant 

If using an iPhone, change your data apn to "mobile.o2.co.uk"

[Balwant]

Thx ✌️