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Unsubscribe from O2 Network updates

Space_Comma
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I’m signed up for O2 Network updates with email and SMS to my old address from this page - https://www.o2.co.uk/coveragechecker

I’d like to unsubscribe but neither SMS or email contains details on how to do so. 

I don’t have an O2 account to check. I signed up when I had network issues.

 

Any help is really appreciated. 

Message 1 of 7
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MI5
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@Space_Comma 

You should just be able to reply to the text with "STOP"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Space_Comma
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Tried but it never worked19F2375D-88D3-4A00-8E80-BDA043F8A9F1.png

 

Message 3 of 7
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MI5
Level 94: Supreme
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@Space_Comma 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 7
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Space_Comma
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It looks like they have removed service for FB messenger. You cannot send any further messages. 

I’ll report this page and get a mod to have a look. Nice one for helping. 

Message 5 of 7
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MI5
Level 94: Supreme
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Probably too many people messaging to find out where their new iPhone is!

I'll ask @O2Sarah- to help in the morning.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 7
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O2Sarah-
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Thanks for the tag @MI5 

@Space_Comma I will PM you to confirm some details. 

Message 7 of 7
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