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Forum Posts

Resolved! Problem with signal

Hi, I am in o2 from April 2022 sim only. From this time I have always problem with signal outside

Resolved! Email notifactions

My notifications are not coming through directly, I only know if I have new email is to open the email icon

Nelm0203 by Level 1: Joiner
  • 381 Views
  • 1 replies
  • 0 kudos

Signal

My signal hasn't been over 2 bars in over a month now .it's normally sitting on 1 bar sometimes I get 2 .I have tried all the tips but nothings is helping

At85 by Level 1: Joiner
  • 443 Views
  • 2 replies
  • 0 kudos

Resolved! activating disney+ extra

I’ve got an extra for disney+ with my new phone. But as i’ve gone to activate it when i press on any of the phone numbers it says oops there’s an error and i cant activate it

Iphone not working abroad. APN issue?

HI all, I've been a pay monthly customer of O2 for over 20 years and never had any international roaming issues. I've just returned from Italy where my phone didn't work. As soon as I landed and switched on, a pop up said 'O2 have blocked 4G called f...

Lisamj by Level 1: Joiner
  • 4857 Views
  • 13 replies
  • 0 kudos

Resolved! No signal since this afternoon

I haven’t had any signal since I got off the phone with o2 earlier This afternoon, has my sim been accidentally cancelled? What’s going on?

Rachael91 by Level 1: Joiner
  • 460 Views
  • 1 replies
  • 0 kudos

Resolved! Coverage

The coverage is not as good as when I first checked 

Msb4691 by Level 1: Joiner
  • 467 Views
  • 2 replies
  • 0 kudos

Resolved! My data

Hi.im on 5G data but getting 5G is very rare for me which is fine but lately I’m not even getting 3G no matter where I go my data is just not working anywhere. Even in areas where it use to be strongest. I’ve tried everything I know like resetting th...

JinxxA1 by Level 1: Joiner
  • 476 Views
  • 1 replies
  • 0 kudos

Resolved! Number Porting EE to O2

Hi.I bought a new phone last Friday from Mobilephonesdirect on O2 network. During purchase the site asked me for the PAC code to transfer number which I gave them. I received the phone last Sunday (3rd) and today is 1st time I have turned phone on an...