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Forum Posts

Resolved! CORFU - NO DATA (iPhone on sim only contract)

My son has just arrived in Corfu and is not able to use his data. He's using a new iPhone SE and has a recently renewed sim only contract. We have tried toggling with automatic network selection and also switching idata.o2.co.uk to mobile.o2.co.uk wi...

Resolved! Wifi calling on Samsung A50

Hi I can't seem to setup wifi calling on my samsung A50I signed in to o2 app and it tells me how to setup wifi calling. I go to device details but there isno option to turn it on. It just keeps on sending me in a loop. ThanksMark Ridgway

Resolved! Am I able to get my phone unlocked by o2?

My son recently gave me his old phone from a contract he previously had with o2, he completed the contract and now has a new contract with a new phone. When I put my Vodafone sim into this phone it says it's locked to o2, is it possible to get this u...

tsl-1970 by Level 1: Joiner
  • 313 Views
  • 1 replies
  • 0 kudos

I've got no signal

My signal has gone altogetherI've taken out the simI've switched on and offI've restarted the network settingsI've manually selected O2My data is on I don't know what to do and no store is near me! Please help

eldc67 by Level 1: Joiner
  • 359 Views
  • 1 replies
  • 0 kudos

Resolved! Number port to O2 gone wrong - Help please?

Hello I ported my mobile number from Lebara UK on the 7th of July from memory. It is now the 11th of July and I am able to send SMS and make calls from my own number... but I am unable to receive SMS and now unable to receive calls. I was able to rec...

MiTZZZ666 by Level 1: Joiner
  • 819 Views
  • 2 replies
  • 0 kudos

Resolved! Keeping my Phone Number

When I signed up to 02 (5 days ago) I requested to keep my number, however the number hasnt changed yet. Also I have requested again today and it says "something went wrong"Please can you support this request

Roger2 by Level 1: Joiner
  • 575 Views
  • 2 replies
  • 0 kudos

Resolved! Poor signal since switching to new 5G phone

I've recently upgraded to Google Pixel 6 from my Huawei P30 Pro and my signal has been awful ever since, particularly in public places. I've compared mine with other 02 users at the same venues and mine is considerably worse. Please help?