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Bad speed on data

I have been using o2 for years and my house and garden have always had very quick speeds both on 4G, and as of last year 5G. This changed around a month ago when I noticed my phone dropping from 5G to 4G often but having really slow speeds regardless...

MindOfTim by • Level 1: Joiner
  • 1912 Views
  • 3 replies
  • 0 kudos

Resolved! PAC

Hi, text PAC to 65075 but couldn't get a code. Can you give me code over here ?

Hyy by • Level 1: Joiner
  • 794 Views
  • 2 replies
  • 0 kudos

Resolved! 5g Sim

I am shortly getting an IPhone 14 pro, will I need to order a new sim to get 5g?

s_kingdom by • Level 2: Apprentice
  • 970 Views
  • 1 replies
  • 0 kudos

Resolved! Missing 4G Samsung Galaxy S21

Could anyone help with a network issue I am having I always struggle to get a signal outside of my home, in certain places, I live in a relatively buy townNetwork check says network is good, although there was a fult for a few months, which I have be...

Resolved! Phone repair in since 28th August, still not returned

Hi - my phone was dropped in store on 28th August for an in-warranty repair (display not working) and it is still not back with me, latest status as of 09/09 is 'the repair is delayed and awaiting parts' - it took from 28th Aug to 9th Sept to get to ...

maddog by • Level 1: Joiner
  • 642 Views
  • 1 replies
  • 0 kudos

Resolved! Cannot receive text messages

Hi,I recently lost my SIM when I was travelling and ordered a replacement SIM so I would retain the same number for my Pay as You Go O2 Service. Unfortunately since I have used this SIM I haven't been able to send text messages (I can still receive t...

Sam40 by • Level 1: Joiner
  • 2578 Views
  • 1 replies
  • 0 kudos

Resolved! No network/poor network

Why is there such a poor signal with 02 presently??? I used to have a great signal with you wherever I went but I am now thinking about moving to another provider. You do not notify anyone when there is an issue and there obviously is, are you going ...

KarenM57 by • Level 1: Joiner
  • 437 Views
  • 1 replies
  • 0 kudos

Resolved! Why is the Redditch mobile data coverage so bad?

My mobile data has been unusable around my house and surrounding neighbourhood for over 8 months. I cannot play pokemon go on significant chunks of my daily walks any more, or listen to anything on Spotify unless I download it on wifi beforehand. Whe...

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