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Resolved! signal

having terrible signal issues and have been for a few weeks. My signal has low bars or the connection has been bad. My daughter is o2 Alsop and she is picking up 4g etc and I'm not in the same place. I feel like I'm sitting on low bars or bad lines i...

Laureng18 by • Level 1: Joiner
  • 649 Views
  • 2 replies
  • 0 kudos

PAYG - can't make/receive calls

Hello people.Two PAYG sims, one on old 'classic' tarrif, one on the new 'big bundle'.(Both have credit) Currently abroad.Since yesterday (that I noticed)I can receive SMS, but not send (not delivered)Cannot phone out (call failed)Calling the number f...

Sen-Baz by • Level 1: Joiner
  • 2315 Views
  • 7 replies
  • 0 kudos

Credit file referrals team.

On 24/8/22 I tried to purchase two lines from Mobile Phones Direct - both went through immediately. I rang Mobile Phones Direct on Tuesday 30/08/22 to question why the second phone had not been delivered. I was advised to contact yourselves quoting t...

Caerau13 by • Level 1: Joiner
  • 13381 Views
  • 14 replies
  • 1 kudos

Resolved! Keypad

Hi I don't know if this should be placed here when I go to touch my phone to take a picture I have to tap the touch screen a few times for it to work is there anything I can do to fix this

Pipstop78 by • Level 12: Nimble
  • 641 Views
  • 2 replies
  • 0 kudos

Resolved! Signal Blackout in Edinburgh for Over a Week

There has now been a signal blackout for over a week with no clear indication of what is happening or when this is going to be resolved. This is shocking customer service and I teach branding & brand communications at Uni! I have had students in for ...

GaryL1966 by • Level 1: Joiner
  • 879 Views
  • 3 replies
  • 0 kudos

Resolved! Bar on Pay as You Go Sim Card

Dear O2 Community, I received a text message on Thursday morning that my sim card has a bar on it and I can't make phone calls, send text messages, and can't use my data. I can't call customer service as I can't make phone calls with my Sim card. I w...

TB3 by • Level 1: Joiner
  • 831 Views
  • 3 replies
  • 0 kudos

Resolved! Help number has half ported to o2 from ee

HiMy number should have ported today from EE to O2.when I call my number I wish To keep, it says welcome to the O2 messaging service As if it’s moved over. However, my temporary O2 number is still in use. I’ve tried turning the phone off and changing...

Resolved! Code for free Apple Music

Where can I find the code for free Apple Music ?as it keeps reminding me but have not received the code needed by Apple

13210 by • Level 1: Joiner
  • 612 Views
  • 1 replies
  • 0 kudos
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