Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Iphone 8 security locked out

My iPhone 8 has triggered unsuccessful pin in my bag and security blocked /locked out. How do I get back on my phone??

KelST by Level 1: Joiner
  • 567 Views
  • 3 replies
  • 0 kudos

Resolved! People can not contact me. Files dropped!!!

Dear O2 Team, I have full 4G cover, mobile data and can call anyone I like. However, some people are not able to contact me. I have had this 2 times before and it got resolved. The engineer said that my "files dropped" and he fixed it within minutes....

Mof by Level 1: Joiner
  • 1011 Views
  • 3 replies
  • 0 kudos

Resolved! Iwatch 7 cellular

Hey trying to connect new iwatch 7 cellular to airplan, signed up yesterday contacted o2 who pushed me onto Apple which was no help. Paid airplan got message ready to set up but when I go to set up mobile data it just. Says “something wrong try again...

Sharing by Level 1: Joiner
  • 1006 Views
  • 3 replies
  • 0 kudos

Data roaming in France

I am travelling in France and my iPhone is on roaming. I have a monthly contract with 15G data. My phone finds a network but only shows 3G which doesn’t allow me to use maps or connect to the internet. Please can you help. Is there a block on my data...

J-P-H by Level 1: Joiner
  • 1251 Views
  • 3 replies
  • 0 kudos

Resolved! 4G BUT NO SIGNAL

Driving me insane, for the last 2 months or so I can’t use my phone anywhere, I can text and that’s it. I can’t call as no one can hear me, my data never works, not sure why I’m paying near £60 a month for a network that doesn’t work

EMILY1019 by Level 1: Joiner
  • 758 Views
  • 2 replies
  • 0 kudos

Can't open documents

Very frustrated - I've always been able to open documents in word and PDF. Then it just stopped. Unistalled all office apps and reinstalled. Worked for a while then stopped again. What's changed and why can't I open any documents or attachments?Samsu...

Nerak by Level 1: Joiner
  • 336 Views
  • 1 replies
  • 0 kudos

Resolved! Mobile data

I dont have a data in my phone

Ionel1975 by Level 1: Joiner
  • 605 Views
  • 2 replies
  • 0 kudos

Resolved! Voicemail help

Hi,I have an issue trying to delete a voicemail notification I keep getting that doesn't seem to go away. I tried the delete date method but that didn't work. I called customer services twice and they didn't help at all. One of them asked me to turn ...

Simon66 by Level 1: Joiner
  • 959 Views
  • 5 replies
  • 0 kudos

Resolved! Unlocking my iPhone from gigggaff/O2

I have an iPhone that had a Giffgaff/O2 Sim in it and I transferred that Sim to my new iPhone without a problem I now wish to use my old iPhone with a different provider but find that it is now locked and I could only use it with Giffgaff O2. Please ...

Amanda17 by Level 1: Joiner
  • 830 Views
  • 2 replies
  • 0 kudos