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Galaxy S22 Ultra won't accept existing micro sim from S10 Note - What next?

So basically, I keep getting a flag come up saying that "SIM not allowed". I'm not sure what to do about this. I have this lovely, shiny new phone that I can't use and is currently just an extremely expensive paperweight... I've tried to contact O2 b...

Resolved! Code for free Apple Music

Where can I find the code for free Apple Music ?as it keeps reminding me but have not received the code needed by Apple

Resolved! How long does it take for a number to be transferred?

I started my contract on Monday 5th Sept 2022, I provided my PAC code on this day too.My new phone arrived yesterday. My number still hasn't transferred over from the old SIM (Three) to the new one as of yet.How long does this process take?

Resolved! Change phone number

Is there anyway I can change my phone number but without changing contract or airtime plan?

Resolved! Contact o2

Anyway of contacting o2 from spain to uk

Mobile data not activating with Apple Watch

HiIm having trouble activating my mobile data with my Apple Watch. The spinning wheel of doom keeps going and it says it’s activating but nothing happens. It’s been weeks…. any ideas? Thanks

Resolved! Code 14 setting up watch

Help I have exhausted the phone support. Trying to turn on mobile data for o2 purchased Apple Watch. I keep getting the code 14 message. Have tried all sorts of resets and pairing etc. any ideas hugely appreciated. It was all set up in o2 shop so sho...

Apple Watch 7 code error 14

Hello I’ve purchased an Apple Watch s7 from John Lewis and would like to add it to my current Airplan o2 contract.I followed the instructions on:How do I buy an Airtime Plan on an Apple Watch that I already have? Now, I see the data plan in MyO2, but...

Resolved! Ealing mast down for 3rd time in 8 weeks

Why isn't O2 actually fixing the mast?W13 8RP seems to be frequently down, with the status of 'it is likely engineers are working on the issue'.Does any other area experience this??

Resolved! Mast Faults - Horwich

Getting fed up with O2, the mast in my area has been down for 2 weeks and they keep pushing back the repair date. Now its the 23rd May.Is this normal?Its getting increasingly difficult to reliably call into meetings and work in the area!

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