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Resolved! Calls outside the UK

I am currently outside the UK in Europe but when trying to dial the UK using the 44 prefix I can get no service which would suggest that I am being blocked making calls outside the UK. I’m on a standard airtime and data tariff and well within my allo...

Recently moved to O2 - very patchy signal, even in London

Hi all, I recently moved from EE to O2 after having been on EE for a few years and have now been O2 for about a month. My experience of O2 has been that data availability is incredibly patchy, to the point of only being usable about 50% of the time.I...

Resolved! Apple Watch

Hi, my son would like an Apple watch, he has Iphone 13 with a Smarty Sim in the phone. I am an o2 customer, if I got an Apple Watch for him on my account, will he be able to connect it with his phone & smarty sim? TIA

Resolved! O2 delivery

I ordered a Samsung tablet it says it’s on the way when I click on track order but I spoke to someone on the app and they said it had been delivered but I haven’t received any confirmation from the courier or received anything

Resolved! no signal

not getting a signal not receiving calls in and out and if i do they cant here me tried ringing o2 just get call failed been like this for over a week now really fed up

Resolved! Calls wont go out or in

Hi, i am not cut off but for over a week i have not been able to make or receive calls. i cant even call an o2 number & i can never get through on live chat. can someone help please

Call drop after a few second

I have been calling Lloyds early this afternoon and Medical center just now and the calls drop. It keeps happening no matter how many time I call! Can you please fix this as I cannot have the conversation I need

Data no working

Hello, i recently got back from Thailand and now my data isnt working, i have checked my allowances and i have over 100gb left, i have completed a hard reboot of my phone and reset network settings with no change. any help would be greatly appreciate...

Phone signal

Hello.. my phone signal is rubbish around by my house when I’m on a phone call but it says I have 4g/5g. This was the case with my old o2 phone but I thought it was the phone. Now I have a new phone with o2 i still have the same problem. Can I get th...

Resolved! PAC Code

I am leaving o2, but wish to keep my number. I have texted PAC to 65075, but keep getting replies that they don't understand my request. I have also texted PAC and my DOB, but that doesn't work either. Any advice would be highly appreciated.

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