Unlocking S5
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on 15-03-2021 19:49
I have an Samsung S5 which I want to use with other networks and not just O2.
I asked for an unlocking code and O2 sent an 'unlatching' code. After 2 attempts, it still didn't unlock.
Can O2 offer another code? I think it only has 1 attempt left before it's locked to O2 forever (one wonders why!!)
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on 15-03-2021 19:52
Sounds like you have the wrong code.
Guide: Unlocking an O2 phone to use a different SIM card
Check you submitted the correct IMEI number.
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on 15-03-2021 19:55
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on 15-03-2021 19:55
I checked the correct IMEI by resubmitting, and the online service said I had requested the code already.
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on 15-03-2021 19:57
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on 15-03-2021 19:57
I'll ask @O2Emma to help then @Ian13
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on 15-03-2021 20:00
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on 15-03-2021 20:00
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on 15-03-2021 20:00
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on 15-03-2021 20:00
Thanks @O2Emma
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on 15-03-2021 20:01