on 10-05-2024 18:45
Hi,
I have been trying to preorder the new ipad, online and via phone, as soon as I get to the direct debit screen the account is validated, I select continue and this error pops up every time, even on the phone they were getting the error
on 10-05-2024 18:48
Have you tried calling sales or going in store?
– message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks
on 10-05-2024 18:49
on 10-05-2024 18:49
Yes, called and got the same issue and in store, I have raised a complaint as no one seems to know what this is😞
on 10-05-2024 19:02
on 10-05-2024 19:02
Someone else had the same issue this week too.
Unfortunately, only O2 can sort it.
on 10-05-2024 19:04
on 10-05-2024 19:04
Thanks, any idea who I can contact directly as the CS team didnt have a clue🤔
on 10-05-2024 19:32
on 10-05-2024 19:32
Unfortunately, due to the state of O2 currently, all you can do is pester CUSTOMER SERVICE on the various channels until someone responds with some sense.
Guide: How to find help & contact O2
on 25-07-2024 14:38
on 25-07-2024 14:38
Exactly the same here. Don't know what they're doing.