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My Mobile

JJ70
Level 1: Joiner
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on ‎25-07-2024 15:01

on ‎25-07-2024 15:01

My mobile has stopped working during a conversation with customer care who were supposed to be cancelling a bolt on.Not able to make or receive calls or messages,advise please

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Bambino
Level 86: Prestigious
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on ‎25-07-2024 15:09

on ‎25-07-2024 15:09

@JJ70 This is not O2. This is a customer community.

How to find help & contact O2: A Guide - O2 Community

If you have no phone to use , download Skype: Guide: A Guide to Skype and call 0800 032 1402 for free

You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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on ‎25-07-2024 15:50

on ‎25-07-2024 15:50

@JJ70 

Sounds like they cancelled your number instead.

Pop in store with photo ID and see if they can help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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