on 25-07-2024 15:01
My mobile has stopped working during a conversation with customer care who were supposed to be cancelling a bolt on.Not able to make or receive calls or messages,advise please
on 25-07-2024 15:09
@JJ70 This is not O2. This is a customer community.
How to find help & contact O2: A Guide - O2 Community
If you have no phone to use , download Skype: Guide: A Guide to Skype and call 0800 032 1402 for free
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
on 25-07-2024 15:50
Sounds like they cancelled your number instead.
Pop in store with photo ID and see if they can help.