Unable to Use O2 Mobile data

[FAhmed]

Hello,

I am currently travelling in Europe. My roaming is on in my mobile device (android device) and I have enough data as well in my package. But  I am unable to use my mobile data after coming here. Could you please let me know how can  use my Mobil data in my pnone? Hence, I would like to mention that I turned on my roaming after coming in Europe (Austria). Any relevant solution wil be highly appreciated. It is sort of urgent matter. I look forward to hearing from you at your earliest convenience.

Thank you.

[MI5]

@FAhmed 

Some things to try:
Manually search for another network
Reboot the phone
Turn off 4g in network settings
If still not working then contact O2 to remove the Roaming bar on your account.
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

[FAhmed]

@MI5Thanks  a lot for your suggestion. I already restart my phone, but it's not working. However, will try to do the other things manually first and then contact to O2.

[MI5]

Good luck @FAhmed 

[Breanna]

Any luck with those tips @FAhmed?