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Forum Posts

Resolved! I need to speak to a live chat agent

Every time I click live chat it disappears and nothing comes up, does o2 still have live chat to speak to an agent or a email?

Lewcox by Level 1: Joiner
  • 1836 Views
  • 4 replies
  • 0 kudos

Resolved! App

I cannot get logged into the app to see my bills you are taking all this money out and I’m not sure why because I carnt log in

Resolved! my balance

i put £30 credit on my phone ready for monthly top ups but my balance has gone to ZERO? Why & where has my £30 balance gone? i want to continue with my top up but do mot want to pay more incase it does not work? Please help

Resolved! Sim failure

My phone is showing sim failure message

No Service

Hi,While on holiday recently I lost my iPhone and reported it lost/stolen to O2 who placed a block on my account. I managed to retrieve my phone the next day (it had been accidentally picked up by a friend) and immediately rang O2 again to let them k...

GRUNDERS by Level 1: Joiner
  • 741 Views
  • 3 replies
  • 0 kudos

using our UK Phones in the USA

My wife and I have o2 phones with Volt and will want to call each other whilst in the US. Using the UK numbers as they are does not work so do we need to put a code in front of them

Stevros by Level 1: Joiner
  • 1030 Views
  • 4 replies
  • 0 kudos

Resolved! Problem swapping SIM

I recently signed up to a new (cheaper) pay monthly tariff with O2 to replace my existing O2 pay monthly tariff, and have received a new SIM card that I want to swap for my old SIM (and keep my old phone number). I have tried doing the SIM swap onlin...

GrahamC by Level 1: Joiner
  • 1032 Views
  • 2 replies
  • 0 kudos

Resolved! Apple watch

Picked up my Apple Watch today, got it home to set it up and it’s not got any charge on at all. Is this normal?

Amber4 by Level 1: Joiner
  • 534 Views
  • 1 replies
  • 0 kudos

iMessage Activation Unsuccessful

Hi. Since a transfer of ownership has happened where my old number has transferred to my new sim only account, I am unable to use iMessage and FaceTime without it saying there was an activation error. I have switched both off and restarted the device...

clolord by Level 1: Joiner
  • 1449 Views
  • 4 replies
  • 0 kudos