Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! SIM 1 not allowed

I have put a new replacement SIM into my Motorola G50 but the message SIM 1 not allowed comes up. How can I deal with this?

ADF by Level 1: Joiner
  • 804 Views
  • 3 replies
  • 0 kudos

Roaming not working

Hi. I came to Cyprus, but my internet is not working here. How can I turn it on?

Anna-fed by Level 1: Joiner
  • 562 Views
  • 3 replies
  • 0 kudos

number not working since porting

I desperately need help! I switched to o2 14 days ago, received my phone 10 days ago.I ported my number from EE and I can make outbound calls but cannot receive calls or messages. I cannot access my online banks or any .gov accounts as they need to s...

alexmurphy by Level 1: Joiner
  • 1969 Views
  • 10 replies
  • 0 kudos

Resolved! Extras with upgrade

Hi any chance on an update. I got the deal on the Samsung when I upgraded that I received a pre paid card before the 12th but still not had it any chance you can give me an update please

Nathan11 by Level 1: Joiner
  • 321 Views
  • 1 replies
  • 0 kudos

Resolved! Travel

I am going to Normandy will my phone work or do I need a bolt on please

Darvilly by Level 1: Joiner
  • 779 Views
  • 2 replies
  • 0 kudos

Resolved! My 91 years old father in law has

My 91 years old farther in law has been with O2 for some time. Just recently is old phone went and his daughter passed him a spare Samsung. Since then he has been charged in excess of £30 pounds- his contract is £15. We have tried to download for him...

EP22 by Level 1: Joiner
  • 1259 Views
  • 9 replies
  • 0 kudos

international dial tone calling uk mobile

can anybody tell me why ive called my friends mobile in the uk,and ive got the international dial tone,and sometimes an ordinary dial tone,we are both in the uk,im on 02 there on ee?????? also when they have answered and its dialed making the interna...

simbo by Level 1: Joiner
  • 3056 Views
  • 1 replies
  • 0 kudos

Resolved! Delayed text messages?!

For a while now I have randomly delayed text messages, where they turn up few day, or even few weeks later! Today I restarted my phone and recieved 3 text messages sent from today last week and the week before! I had a slight issue with this with thi...

Euroned by Level 1: Joiner
  • 1801 Views
  • 2 replies
  • 0 kudos