Resolved! iMessage not activating after porting from EE
Hi, my iMessage isn’t working since porting. I’ve tried toggling it on and off, resetting network settings, adding my phone number but nothing is working. Please help O2!!
Forum Posts
error code 14
i have upgraded my phone to iphone 14 since then my watch hasnt worked and getting error code 14. @O2Sarah- can you give me a hand?
Resolved! my replacement sim is not working
Is there anybody that can tell me what I can do. In other words how to get hold of a human advisor. Because Tech is useless in my case
Resolved! Motorola g100 5g
I have a Motorola G100 5g handset with a Virgin media 5g sim (o2) I also have 5g coverage where I live but I can’t receive a 5g signal, can anybody tell me if this handset is supported by o2 on their 5g network?
Resolved! Shocking Network Coverage
Can anyone on here help please. I'm really at the end of my tether (no pun intended) with the absolutely pathetic network coverage I'm experiencing. After starting my Unlimited Data (£25) contract in November and thinking that initial issues would im...
Can’t receive texts after porting to O2
I recently ported my number to O2. I can’t receive any texts from my bank, Twitter, Hinge amongst many other apps. I saw this is a common issue, please @O2Sarah, @O2Ryan, @O2Emma , @CorrectHorseBat please can you help me. Your customer service team h...
Resolved! Can not access my account
I can log in but that's that. I want to check my account, view my bill etc but get sent in circles. Sometimes getting a page saying "Something went wrong..... " I can't speak to customer support just a virtual assistant telling me to go to My O2.
O2 Data Coverage in Bath UK
In the last few months there is simple no way to use our O2 phones in the centre of Bath (where we live). They show full bars of 4G but won't do anything bar send plain text messages. Is this a known problem, and if so, what is being done about it? O...
Resolved! 4G access
I have just changed my tariff (from 5th March). I have received two confusing messages. The first said 4G access had been turned off. The second said I would now be able to use 5G if my phone is able to use this technology. How can I ensure I have at...
Resolved! Can’t make or receive calls, data turned off, unable to contact support
I am travelling currently and my data and phone calls seem to have been disabled. I can’t call 202 or the international number - it just plays a message saying calls from this number are disabled and ends the call. Live chat is obviously useless as i...
