Trying to chat with a guru

[Auds65]

Cant chat to a guru what on earth is going on, I need help urgently 

[MI5 · Accepted solution]

@Auds65 

When available, chat will appear here https://www.o2.co.uk/contactus or hang around the shop pages https://www.o2.co.uk/shop 

Alternatively, if not directly account related, ask us?

[Auds65]

Can u send me a contact number for 02 please I've tried 202 from my phone but it doesnt work 

[Cleoriff]

@Auds65 

All numbers for O2 are in this guide Guide: Coronavirus Community Help and Support 

Call 202 from your mobile or 0344 809 0202

If you have no access to a phone then use Skype to call 0800 032 1402

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

[MI5]

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@Auds65 wrote:

Can u send me a contact number for 02 please I've tried 202 from my phone but it doesnt work 

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In the contact us link I gave you above