Call Forwarding

DrK · ‎17-10-2021

I want to activate call forwarding to another mobile but this isn't enabled. How can I do this please?

When I go into the settings, it allows me to enter the forwarding number and the says 'Failed to read data'.

MI5 · ‎17-10-2021

You need to disable wifi calling first.

It needs to be done on the handset but if you don't use it then you need to call O2 to disable the bolt on from your account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

DrK · ‎17-10-2021

Many thanks for your prompt response. I've disabled wifi calling but it still says the same. I'll have to contact O2.

MI5 · ‎17-10-2021

Customer services will need to disable the bolt on @DrK

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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