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Transferring a number

puchalska
Level 1: Joiner
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‎22-11-2024 18:49 - edited ‎22-11-2024 18:54

‎22-11-2024 18:49 - edited ‎22-11-2024 18:54

on 09.11.2024 I transferred the phone number to giffgaff operator.
Will I have to pay a subscription fee on 25.12.2024?
best regards Iwona Puchalska

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TallTrees
Level 52: Innovator
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on ‎22-11-2024 19:47

on ‎22-11-2024 19:47

Hello @puchalska 

Welcome to the O2 community We don't have access to accounts so you need to contact o2 customer services Here 

Guide: How to find help & contact O2 



HAPPINESS IS BEE SHAPED

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MI5
Level 94: Supreme
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on ‎22-11-2024 21:17

on ‎22-11-2024 21:17

@puchalska 

You will get a final bill which is payable a month after you leave.

If this results in an overpayment, O2 will refund you.

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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