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Calls I've not made

frankie2103
Level 1: Joiner
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I keep getting calls from people that I haven't called and don't even know and now I'm being told that I have used almost my full allowance as I'm hadicapped and find it difficult to type would it be possible to speak to someone face to face.

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MI5
Level 94: Supreme
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@frankie2103 

It's due to scammers spoofing numbers https://www.ofcom.org.uk/phones-and-broadband/scam-calls-and-messages/phone-spoof-scam/

Nothing you can do and often they move on to other numbers after a few days.

To contacyt O2 Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150954 Posts
  • 646 Topics
  • 28766 Solutions
Registered:

@frankie2103 

It's due to scammers spoofing numbers https://www.ofcom.org.uk/phones-and-broadband/scam-calls-and-messages/phone-spoof-scam/

Nothing you can do and often they move on to other numbers after a few days.

To contacyt O2 Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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