Texts not arriving

[Rudi]

Some texts from my daughter never arrive despite my phone being on all day every day. They seem to be texts sent at night when the phone is off. I did not have this problem with any previous phones. Phone is a Samsung. The settings have been checked in an o2 shop and I have done an o2 online chat but am no further forward. 

[pgn]

Hi @Rudi  - see if any tips in here help: Guide: Text Message Tips (not sent or received) 

Check also your phone does not have a setting to disable network connection during sleep hours.

Finally, cache clearing on messages app can help (may remove old messages, so be careful!) - tip for Android here:

[Martin-O2]

Hi @Rudi are you still experiencing issues with receiving text messages?