Solved: Re: Text messages not delivered

StuartV · ‎24-04-2022

I'm have an issue with my text messages which has been happening since Thursday. Any message sent says it's not been delivered however the recipient is receiving the messages. This is happening with all my contacts regardless of network. I have tried restarting my phone but to no avail.

I have an iPhone 12 running latest software. Any suggestions would be appreciated.

MI5 · ‎24-04-2022

@StuartV

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎24-04-2022

@StuartV

See if this guide helps Guide: Text Message Tips (not sent or received)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

StuartV · ‎24-04-2022

@MI5

Doesn't help unfortunatley

MI5 · ‎24-04-2022

@StuartV

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

StuartV · ‎24-04-2022

@MI5

Thank you

MI5 · ‎24-04-2022

Best of luck @StuartV

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Hels · ‎24-04-2022

I’m having the same problem, it’s annoying. Also not able to access voicemail messages. I’d rather not use social media to contact 02

MI5 · ‎24-04-2022

@Hels

A bunch of numbers here to call on Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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